Investigative Analyst

TITLE: Investigative Analyst

LOCATION: Onsite- El Paso, TX

About Us

The Providencia Group is led by a purpose: to address global challenges and make an impact that matters through delivering transformative solutions. This purpose defines who we are and extends to our relationships with our clients, our people, and our communities. We combine purpose, innovation, and experience to deliver impactful results.

About the Team

We are problem solvers working with leading agencies and organizations to help them address many of today’s most complex challenges. Our world-class team of technologists, program managers, and subject matter experts is uniquely qualified to address ever-evolving, large-scale challenges. In an imperfect world, The Providencia Group puts capability and purpose into action.

What you’ll be part of – TPG Culture

At TPG, we proudly measure our success by the impact we have on the lives of vulnerable and underserved populations around the world. We are innovators and problem solvers who take great pride in partnering with government agencies, service organizations, and external stakeholder groups to address many of today’s most complex challenges. Our workforce is diverse in culture, language, and experience yet it shares a common sense of purpose and empathy for those in need of help. Our people are personally invested in the missions we support, and we reward their commitment by investing in their development, advancement, and growth. If you like what we stand for, you’ll appreciate the professionalism and dedication of those you stand beside every day.

Together, we actively imagine a better future, innovate new ways to make it a reality, and implement solutions that deliver a lasting impact.

Job Summary:

The Investigative Analyst conducts analytical reviews and assessments to support organizational objectives. The role evaluates information from varied sources, applies investigative judgment, and produces clear, well‑supported findings while ensuring compliance, accuracy, and confidentiality.

Essential Functions:

Conduct analytical reviews and assessments using approved methods and tools.
Evaluate information to identify inconsistencies, risk indicators, or areas requiring further review.
Document findings in a clear, accurate, and professional manner.
Escalate complex or higher‑risk matters in accordance with established procedures.
Maintain accurate records and documentation in case‑management or tracking systems.
Coordinate as needed with internal stakeholders to resolve issues or obtain clarification.
Adhere to all confidentiality, data‑handling, and compliance requirements.
Perform other related duties as assigned.

Knowledge, Skills, Abilities and Qualifications:

Possess a bachelor’s degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree).
Three (3) years of relevant experience in conducting fraud investigations, ID and document vetting, using behavioral analytics and investigative techniques to identify fraudulent, criminal, or nefarious activity and/or experience with fraud detection software, databases and case review processes, or data analysis.
Bilingual in English and Spanish (preferred)
Experience in investigations, fraud detection, background checks, intelligence analysis, or a related field.
Strong analytical skills with the ability to interpret complex data and identify risk indicators.
Proficiency with investigative databases, fraud‑detection tools, and case‑management systems.
Familiarity with federal child‑welfare standards, or similar regulatory frameworks.
Excellent written and verbal communication skills, especially in summarizing investigative findings; effectively interact with different departments, employees, multiple levels of management, and clients.
Ability to manage sensitive information with discretion and maintain high confidentiality standards.
Ability to manage high‑volume caseloads while maintaining accuracy and meeting strict deadlines.
Must be committed to providing outstanding customer service.
Must possess strong computer skills in MS Office, including Excel, Word, Teams, SharePoint
Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks
Ability to work independently in the field and exercise a high level of confidentiality
Ability to type 55 wpm.

Clearance:

Applicants selected will be subject to a government background investigation and may be required to meet the following conditions of employment.

Security Requirements:

Ability to obtain/maintain a Security Clearance.
Favorable credit check for all cleared positions.
Successfully pass a background investigation, drug screen.
US Citizenship or Permanent Residency

Physical Demands

Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.

Climbing/Stooping/Kneeling: 10% of the time.
Lifting/Pulling/Pushing: 10% of the time.
Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
Sitting: Sitting for prolonged and extended periods of time.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.