Investigator

Description:

Description

Job Title: Hybrid Investigator

Job Location: Ventura/CA

Job Type: Full-Time, Billable Hours, Non-exempt

The Interviews Team is looking for an Investigator to join our team. This role involves conducting thorough insurance claims investigations, which include performing scene investigations to collect photo and video evidence from accident locations. Additionally, this position requires the handling of document signings and retrievals, conducting wellness checks, and submitting daily updates on the work performed for each case. Preparing and dictating investigation reports is also a key responsibility.

This position and ideal for someone looking for both remote and in-person field work in the Santa Barbara area while growing your career within the investigative services industry.

Bilingual in Spanish is highly preferred

Compensation:

Hourly Rate: $20 - $28 per hour (Weekly Pay) Commensurate with experience and performance
Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after reasonable commute
Mileage Reimbursement: $0.60 per mile
Paid Administrative Time: Paid at regular hourly rate
Paid Training: Paid at regular hourly rate

Essential job functions include, but are not limited to:

Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations
Completing multiple types of complex claims investigations
Reviewing assignments and supporting documentation to determine case objectives and client expectations.
Daily submission of updates regarding work performed on each case
Maintaining a sufficient level of client billable hours
Preparing and dictating detailed investigation reports
Adhering to strict due dates

About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

Requirements:

Investigator candidates must have:

Strong attention to detail with commitment to accuracy and quality
Ability to effectively communicate with others
Ability to work independently
Ability to work from a home-based office and work flexible hours
Valid driver’s license and vehicle
Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
Ability to model behaviors that reflect Frasco’s core values
Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly

Preferred Qualifications/Experience: