Investor Reporting Analyst

Description:

CV3 Financial Services provides financing for non-owner-occupied investment properties, providing flexible loan solutions combined with the experience our customers can trust.

CV3 is more than just a lender. We partner with our customers to accelerate real estate opportunities and are invested in their success. We leverage the best technology to eliminate complexity and simplify the loan process, while never losing sight of the value of building personal relationships with our customers.

We’ve set the bar high. The aspirational mission is to be the #1 choice as a trusted capital partner for real estate investors. We are ready when you are!

Our People are Our Power

Great people make great companies. CV3 has nurtured a people-first culture, an entrepreneurial team, and a disciplined craft that fuels innovation and delivers results. We create lasting client relationships based on trust and transparency. We cultivate these relationships by taking amazing care of our people and our customers. Above all, what sets us apart are our five Core Values, which guide everything we do.

GENERAL PURPOSE:

The Investor Reporting Analyst is responsible for producing accurate, timely, and compliant investor reporting for a portfolio of Business-Purpose Loans (BPL) within the mortgage servicing platform of ServEase and/or under ServEase’s Asset Management obligations with sub-servicers. This role ensures remittances, reconciliations, and data submissions meet all investor, warehouse lender, securitization, and internal requirements. The Analyst serves as a key liaison between servicing, accounting, capital markets, and external investors, helping maintain transparency, trust, and operational excellence.

In this position, you will:

• Prepare and deliver monthly, daily, and ad-hoc investor reports for BPL loan portfolios in accordance with investor and warehouse lender requirements.
• Process investor remittances—including P&I, payoff activity, and custodial funds—ensuring accuracy and timeliness.
• Ensure proper application of cash flows, interest calculations, fee reversals, and curtailments across all loan types (bridge, DSCR, fix-and-flip, rental portfolios).
• This position may involve handling confidential and sensitive information as part of its daily responsibilities. Employees are expected to exercise discretion and protect all sensitive data, including but not limited to personal information, loan details, business and financial records, and proprietary materials.

Operational Coordination

• Partner with servicing operations to ensure collateral, payments, payoffs, and escrow transactions are accurately reflected in investor reports.
• Work closely with capital markets to support loan sales, securitizations, and investor onboarding processes.
• Assist in enhancing reporting dashboards, data automation, and workflow improvements.
• Issue Resolution & Process Optimization
• Identify and research reporting anomalies, system issues, or cash imbalances.
• Propose and help implement process improvements to enhance accuracy, efficiency, and investor satisfaction.
• Document procedures and best practices for internal use.

SPECIALTY DISCIPLINE RESPONSIBILITIES:

• Data Management & Compliance
• Validate loan-level servicing data, perform quality checks, and monitor exceptions within the servicing system and/or at the sub-servicers.
• Reconcile remittances, custodial account balances, and investor trial balances.
• Maintain compliance with investor guidelines, pooling agreements, servicing contracts, and regulatory reporting rules.
• Support audits and investor reviews by preparing required documentation and responding to data requests.


• Reconciliation & Accounting Support
• Perform daily, monthly, and investor-specific reconciliations of P&I, T&I, escrow, corporate advance, and restricted funds accounts.
• Collaborate with accounting teams to resolve variances, unapplied cash, and investor-level discrepancies.
• Review loan boarding files for completeness and mapping accuracy.

Requirements:

Successful candidates will possess:

• 2–5+ years of investor reporting or mortgage servicing experience (BPL, DSCR, or NPL experience strongly preferred).
• Strong understanding of business-purpose mortgage products, including rental, fix-and-flip, and bridge loans.
• Hands-on experience with servicing systems (e.g., LoanServ, MSP, Shaw, McCracken, software for BPL servicing).
• Solid knowledge of custodial accounting, remittances, and payment application workflows.
• Advanced Excel skills; comfort with data validation and reconciliation tasks.
• Ability to meet tight deadlines with high accuracy and attention to detail.

Preferred

• Experience with securitized pools, warehouse lender reporting, or private investor structures.
• Familiarity with financial reporting, loan sale settlements, and investor waterfalls.
• Knowledge of regulatory guidelines applicable to business-purpose mortgage portfolios.
• Bachelor's degree in finance, accounting, business, or related field.

NECESSARY KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:

• Strong analytical and problem-solving skills.
• High level of integrity and commitment to data accuracy.
• Effective communication and collaboration with internal and external partners.
• Ability to thrive in a fast-paced, deadline-driven environment.

What’s in it for you:

Inspiring Culture: We have earned the reputation as an exceptional workplace, designed with the deepest intentions for you to thrive. We are committed to being a transparent environment where team members are encouraged to ask questions, be heard, and never stop learning. We foster an inclusive and supportive environment where creativity and innovation thrive.

Talent Development: We invest in our team members' growth and development. You will have access to ongoing training, mentorship, and opportunities to expand your skill set and advance your career.

Impactful Work: Join us in making a meaningful impact. At CV3, we are a team. A highly motivated group of dedicated, talented people, motivating each other and working together towards our shared and individual goals. We show up. Every Day. For each other and our customers.

Innovation: We embrace new ideas and technologies. You will have the chance to work on cutting-edge projects and contribute to solutions that shape our industry.

Work-Life Balance: We value work-life balance and understand the importance of a healthy and fulfilling personal life. We work with you to determine the best work style for you and CV3.

Benefits Package: We provide competitive compensation packages and comprehensive benefits to underscore our commitment to the well-being of our team.

• Health Insurance
• HSA Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Dental Insurance
• VSP Vision Insurance
• Flexible Spending Accounts (FSA)
• Group Paid Life and AD&D Insurance Supplemental Coverage
• Company Paid Long-Term Disability and Short-Term Disability (Non-CA)
• 401 (k) Retirement Plan (2-Year Vesting)
• Legal Services
• Virtual Behavioral Health
• Employee Assistance Program (EAP)

Employee Perks:

Beyond our comprehensive benefits package, CV3 provides a diverse array of advantages to our team members.

These include PTO, birthday and work anniversary gift cards, community outreach opportunities, access to Doordash’s Dash Pass, Employee discount program - Great Work Perks, an on-site dog park at our headquarters, company swag, stipends, and much more!

At CV3, we are committed to the principles of diversity, equity, inclusion, and equal opportunity. We build teams and grow talent that reflects the diversity of the clients and communities we serve. Diversity of background, experience, and perspective adds value and depth to our teams and creates better business results.

CV3 is an equal opportunity and affirmative action employer. We take pride in building a workplace culture where all team members feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws. Qualified applicants with arrest or conviction records will be considered in accordance with the ordinance and the California Fair Chance Act.

Experience counts, attitude matters. The range listed is just one component of CV3’s total rewards package for our team members. Other rewards may include quarterly bonuses, role-based incentives, and region-specific benefits. A team member’s position within the listed salary range will be based on several factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.

The job description outlined above reflects general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required, but should not be construed as an all-inclusive listing of work requirements. Individuals may be asked to perform duties other than those mentioned above to cover absences or relief in the appropriate department to equalize peak work periods or otherwise balance the workload.