IP Services Is Hiring a NOC/SOC Network Engineer: In-Person Role in Eugene, OR

IP Services Is Hiring a NOC/SOC Network Engineer: In-Person Role in Eugene, Oregon

Location: 2896 Crescent Avenue, Eugene, Oregon

NOTE: OUT OF STATE APPLICANTS WILL NOT BE CONSIDERED. WORK OR STUDENT VISA CANDIDATES WILL NOT BE CONSIDERED.

About IP Services

IP Services is Eugene’s premier managed services, cybersecurity, and data center provider specializing in business-critical systems, enterprise infrastructure, operational excellence, and cybersecurity best practices.

We are highly collaborative, process-focused, technology-forward, and committed to continuous improvement. Our team operates using ITIL and VisibleOps best practices with a strong emphasis on Zero Trust and operational maturity, documentation, customer service, and continuous learning.

Position Overview

The NOC/SOC Network Engineer will work directly within our technical operations team supporting customer environments, cloud infrastructure, networking systems, servers, and operational initiatives.

The ideal candidate understands the importance of process discipline, operational accountability, documentation, teamwork, and customer service while possessing a strong technical aptitude and desire to grow professionally.

This position includes opportunities to work with Windows and Linux systems, Azure / Entra and AWS cloud technologies, virtualization platforms, enterprise networking, datacenter infrastructure, and cybersecurity solutions and operations.

Key Responsibilities

• Support, troubleshoot, and maintain customer and internal infrastructure environments
• Configure and support Windows Server systems, Linux systems, Active Directory, DNS, DHCP, Group Policy, Azure / Entra ID, Microsoft 365, AWS, Virtual Solutions, and Hyper-V environments
• Monitor systems, infrastructure, backups, alerts, and operational health within a NOC/SOC environment
• Participate in incident response, troubleshooting, escalation handling, and root cause analysis
• Utilize ITSM and ticketing systems for incidents, changes, service requests, and projects
• Participate in after-hours on-call rotation and scheduled maintenance work
• Create and maintain network diagrams, runbooks, SOPs, technical documentation, and configuration records
• Follow ITIL/ITSM best practices for incident, problem, and change management
• Work collaboratively with engineering, operations, helpdesk, and leadership teams
• Assist with technical projects, customer onboarding, and process improvement initiatives

Required Technical Experience

Candidates should possess experience in several of the following areas:

• Windows Server administration
• Networking fundamentals and troubleshooting
• Active Directory / DNS / DHCP
• Microsoft 365 / Azure / Entra
• VMware or Hyper-V
• Firewall and networking concepts
• IT troubleshooting and support
• Ticketing systems and IT operations workflows
• Technical documentation and organizational skills

Helpful Experience (Not Required)

Prior experience in the following areas is helpful, but not required. This role provides opportunities to learn and gain exposure to modern cybersecurity technologies and operational practices:

• SIEM platforms
• EDR/MDR cybersecurity solutions
• SOC operations
• Compliance-focused environments
• Zero Trust architectures
• Microsegmentation technologies
• Vulnerability management platforms
• Datacenter operations
• MSP or MSSP environments
• PowerShell or automation scripting
• Fortinet technologies

Qualifications

• 4–6+ years of systems, networking, infrastructure, or IT support experience
• Strong troubleshooting and analytical skills
• Excellent communication and organizational abilities
• Ability to work effectively in a fast-paced team environment
• Desire to continuously learn and improve technically
• Leadership or project coordination experience is a plus

Preferred Certifications

Certifications are preferred but not required. Examples include:

• Microsoft Certifications
• Fortinet Certifications
• AWS Certifications
• VMware Certifications
• Security+
• Network+
• ITIL Foundation

Compensation & Benefits

• $75,000 – $85,000 annually DOE
• Health and dental options
• Paid vacation and sick time
• 401(k) with employer contributions
• Technical training and certification opportunities
• Exposure to enterprise infrastructure and modern cybersecurity technologies
• Career growth opportunities within technical operations and engineering

Why Join IP Services?

This is an opportunity to work alongside experienced infrastructure and cybersecurity professionals in an environment focused on operational excellence, technology innovation, continuous improvement, and professional growth.

If you are passionate about technology, networking, systems administration, and want to continue growing your cybersecurity knowledge and technical career, we encourage you to apply.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person