IT and InfoSec Intern

Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations.

Who You Are
We’re seeking a motivated and detail-oriented intern to support our IT, networking, and security operations at our Austin TX HQ. This is an excellent opportunity for a student or early-career professional to gain hands-on experience in a real-world technical environment.

What You’ll Gain:

• Hands-on experience supporting and securing hybrid IT environments (Windows/macOS/Linux)
• Experience using ticketing systems, managing IT assets, and writing clear documentation
• Understanding of basic incident response workflows and security operations in practice
• Familiarity with key compliance frameworks such as FedRAMP, ISO 27001, and ISO 27701
• Collaboration experience across Compliance, Engineering, and DevOps teams
• Experience with IT and security operations within a cloud-based SaaS company

Responsibilities:

• Assist with desktop support, software installations, and user onboarding
• Monitor and maintain network hardware, Wi-Fi, and other infrastructure
• Support basic cybersecurity initiatives (e.g., endpoint installation, monitoring, log review)
• Perform vendor risk assessments and assist in risk management
• Help document procedures and troubleshoot hardware/software issues
• Collaborate with IT and InfoSec teams on internal projects

Ideal Candidate:

• Actively pursuing a degree in Computer Science, Information Technology, Cybersecurity, or a related field
• Familiarity with Windows, macOS, Linux and basic networking concepts (IP, MAC, DNS, DHCP, etc.)
• Exposure to or interest in security tools (e.g., antivirus, SIEM, firewalls)
• Strong problem-solving skills and willingness to learn
• Professional, punctual, and able to maintain confidentiality

Requirements:

• Must be available on-site in our office 25 hours per week, Monday-Friday between 9:00 AM and 5:00 PM
• Authorization to work in the U.S.
• Reliable transportation

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400

IT/InfoSec