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IT AV Production Specialist

Benefits:
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
IT AV Production Specialist
Qualifications
  • This role is critical to delivering high production value user experiences during online meetings while also supporting the evolving needs of our firm’s communication and collaboration technologies
  • Advanced knowledge of AV production hardware and software (including but not limited to digital audio mixing, video switching with multiply mixed effect buses, multi- camera control, teleprompter applications
  • Contribute to the current AV Team’s capacity for Business-as-Usual (BAU) support of existing technology
  • Provide remote/on-site support and vendor coordination
Role:
  • Local AV Subject Matter Expert
  • Provide white-glove support for existing AV technology located within the NYC location, including a three section multi-purpose room, remote learning), guest hospitality areas, and executive conferencing rooms
  • Expertise on the Microsoft Teams platform, including Crestron controllers for Townhall, and other related meetings
  • Experience with digital signage platforms
  • Strong project management and stakeholder communication skills
  • Familiarity with enterprise networking protocols and AV system integration
  • Experience with AV vendor management and procurement processes
  • Key Responsibilities: AV Production Subject Matter Expert
  • Maintain and evolve AV production systems for executive leadership meetings
  • Provide hands-on production support throughout the entire meeting planning and execution process
  • Support AV production systems located in White Plains, NY
  • As required, travel to support AV production in other offices throughout the company
  • Stay current with industry trends and recommend platform updates as necessary
  • Collaborate with stakeholders from other business lines to enhance user experience with firm AV meeting technologies
  • Maintain partnerships with communications, digital marketing, learning, and practice development teams
  • Contribute to M365 platform roadmap with other product owners
  • Collaborate with the current AV Team and digital marketing to gain subject matter expertise in the firm’s digital signage platform
  • Conduct research on emerging communications technologies and proactively bring new capabilities to business partners
  • As required, travel to other locations to assist the current AV Team in supporting new deployment projects
  • Review AV submittal drawings and ensure alignment with architectural plans
  • Provide field coordination during installation, testing, and commissioning
  • Training & Change Management
  • Develop training materials and lead “train the trainer” sessions
  • Train local desktop techs on new AV products
  • Contribute to current and future AV technology standards
  • Ongoing AV Support

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