IT AV Production Specialist
Qualifications
- This role is critical to delivering high production value user experiences during online meetings while also supporting the evolving needs of our firm’s communication and collaboration technologies
- Advanced knowledge of AV production hardware and software (including but not limited to digital audio mixing, video switching with multiply mixed effect buses, multi- camera control, teleprompter applications
- Contribute to the current AV Team’s capacity for Business-as-Usual (BAU) support of existing technology
- Provide remote/on-site support and vendor coordination
Role:
- Local AV Subject Matter Expert
- Provide white-glove support for existing AV technology located within the NYC location, including a three section multi-purpose room, remote learning), guest hospitality areas, and executive conferencing rooms
- Expertise on the Microsoft Teams platform, including Crestron controllers for Townhall, and other related meetings
- Experience with digital signage platforms
- Strong project management and stakeholder communication skills
- Familiarity with enterprise networking protocols and AV system integration
- Experience with AV vendor management and procurement processes
- Key Responsibilities: AV Production Subject Matter Expert
- Maintain and evolve AV production systems for executive leadership meetings
- Provide hands-on production support throughout the entire meeting planning and execution process
- Support AV production systems located in White Plains, NY
- As required, travel to support AV production in other offices throughout the company
- Stay current with industry trends and recommend platform updates as necessary
- Collaborate with stakeholders from other business lines to enhance user experience with firm AV meeting technologies
- Maintain partnerships with communications, digital marketing, learning, and practice development teams
- Contribute to M365 platform roadmap with other product owners
- Collaborate with the current AV Team and digital marketing to gain subject matter expertise in the firm’s digital signage platform
- Conduct research on emerging communications technologies and proactively bring new capabilities to business partners
- As required, travel to other locations to assist the current AV Team in supporting new deployment projects
- Review AV submittal drawings and ensure alignment with architectural plans
- Provide field coordination during installation, testing, and commissioning
- Training & Change Management
- Develop training materials and lead “train the trainer” sessions
- Train local desktop techs on new AV products
- Contribute to current and future AV technology standards