IT Business Analyst

Position: Software Business Analyst
Location: Udupi, Karnataka (Only local candidates preferred: Udupi, Kundapura, Karkala, Kapu)
Shift: Morning Shift 9:00 AM – 6:00 PM

Key Responsibilities:

• Collaborate with business users, stakeholders, and clients to gather, document, and validate business requirements.
• Assist in preparing Business Requirements Documents (BRD), Software Requirement Specifications (SRS), use cases, and gap analysis.
• Support workshops and meetings to clarify requirements using mock-ups, process flows, and diagrams.
• Translate business needs into functional and non-functional requirements.
• Work closely with teams and architects to ensure requirements are understood and implemented.
• Assist in planning and executing the requirement lifecycle, from gathering to UAT support.
• Participate in root cause analysis and troubleshooting during UAT and production support phases.
• Maintain clear communication with all stakeholders to provide timely updates and feedback.
• Support process improvement and automation initiatives under guidance.
• Manage multiple tasks effectively and adapt to a fast-paced environment.
• Develop strong documentation and presentation skills to communicate effectively with customers and teams.

Skills & Qualifications:

• 3–5 years of experience as a Business Analyst or in a similar role.
• Bachelor’s degree in Business, IT, or a related field.
• Basic understanding of business process modeling and requirement documentation.
• Familiarity with Agile methodology and the software development lifecycle (SDLC).
• Proficient in MS Office (Word, Excel, PowerPoint) and basic knowledge of Microsoft Visio.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills with the ability to work well with clients and teams.
• Ability to multitask and manage priorities in a dynamic environment.
• Self-motivated, eager to learn, and able to work with minimal supervision.
• Experience supporting UAT and collaborating with development teams is desirable.

How to Apply:
Interested candidates, please send your resume to hr@pinnacletechnologies.in

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per year

Work Location: In person