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JASARA PMC is looking for a skilled IT Business Analyst to join our team. In this position, you will act as a bridge between the IT department and business units, gathering requirements and translating them into effective IT solutions that align with organizational objectives. As the IT Business Analyst, you will play a crucial role in driving process improvements and ensuring that technology initiatives meet the needs of the business.

Responsibilities:

  • Collaborate with stakeholders to understand their business needs and gather detailed requirements for IT projects
  • Analyze and document current business processes and workflows to identify areas for improvement
  • Translate business requirements into functional specifications for IT teams
  • Facilitate meetings, workshops, and presentations to gather information and foster stakeholder engagement
  • Work with IT teams to design and implement technology solutions that enhance operational efficiency
  • Conduct system testing and validation to ensure that delivered solutions meet business expectations
  • Provide ongoing support and training to users on new systems and processes
  • Monitor project progress and assist in change management efforts to ensure successful adoption of new technologies
  • Stay informed about industry trends and best practices in business analysis and technology

Requirements

  • Bachelor's degree in Business Administration, Information Technology, or a related field
  • Experience as a Business Analyst in an IT environment
  • Strong understanding of business processes, requirements gathering, and analysis methodologies
  • Proficiency in business analysis tools and techniques, including process modeling and documentation
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams
  • Strong analytical and problem-solving abilities
  • Experience with project management methodologies is a plus
  • Familiarity with IT systems and software development processes
  • Relevant certifications (e.g., CBAP) are advantageous

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