IT Business Analyst

Company: Majors Management

Position Title: Business Analyst (IT)

Reports to: SVP of IT

Job Type: Full Time

Status: Exempt

Location: Onsite, Lawrenceville, GA

Schedule: Monday-Friday: 8am-5pm

PRIMARY RESPONSIBILITIES

• Business Requirements & Solution Design

• Requirements Gathering: Collaborate with stakeholders across all business units (Retail, Operations, Fuel Pricing, Accounting) to gather, document, and manage detailed functional and non-functional requirements for new software, reports, and system enhancements.
• Process Mapping: Document current "as-is" business processes and model future "to-be" processes to identify efficiency gains and system gaps.
• Liaison: Act as the primary communicator between business users and developers, translating complex business logic into clear, technical specifications (e.g., use cases, user stories, mock-ups).

• Fuel Systems Documentation & Analysis (Core Focus)

• Fuel Procedure Documentation: Be responsible for thoroughly documenting current and future fuel inventory and pricing automation procedures.
• Software Expertise: Become a subject matter expert in core proprietary software, specifically the Kalibrate fuel pricing system and Gravitate fuel inventory system.
• Reporting: Assist in the development and validation of new reports related to fuel margin, inventory shrink, and pricing compliance, ensuring data accuracy and integrity.

• Data Analysis & Support

• Data Validation: Participate in User Acceptance Testing (UAT), ensuring all developed solutions and reports meet the defined business requirements and perform as expected.
• Root Cause Analysis: Perform basic analysis on operational issues (e.g., fuel invoice discrepancies, inventory variances) to identify the root cause and recommend process improvements or system adjustments.
• Training Support: Assist in developing training materials and conducting training sessions for end-users on new software features or updated processes.

QUALIFICATIONS

• Technical Aptitude: Proficiency in Microsoft Office Suite, especially Excel (VLOOKUP, Pivot Tables) and Visio (or other process mapping tools).
• Communication: Excellent written and verbal communication skills with the ability to articulate complex concepts clearly to both technical and non-technical audiences.
• Familiarity with any Business Intelligence (BI) tool (e.g., Power BI) preferred.
• Experience or exposure to Agile or Waterfall project methodologies preferred.
• Familiarity with financial or inventory concepts (e.g., GL, P&L, inventory valuation) preferred.

EDUCATION and/or EXPERIENCE

• Education: Bachelor's degree in Business Administration, Information Systems, Finance, or a related quantitative field.
• Retail/C-Store Experience: Demonstrated understanding or professional experience within a retail, grocery, or convenience store environment (may include store-level management, category management, or logistics).
• Multi-Unit/Chain Experience: Experience working with processes or data relevant to a multi-unit or chain business model is highly preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.