IT Business Integrations Support Analyst

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Department 671
Shift: Daytime
Experience: 1-3 years
Pay Range: $24.66 to $36.99

Actual pay will be based on various factors, such as a candidate’s qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.

Kwik Trip, Inc.’s Information Technology Department is seeking a full-time IT Business Integration/Support Analyst. In this role, you will primarily serve as a technical resource for Kwik Trip’s Petroleum department and responsible for configuration and administration across their software applications.

Regular tasks include:

• Provide technical support for enterprise systems and applications, including monitoring system performance, troubleshooting, and issue resolution
• Participate in testing and quality assurance activities, ensuring that all changes meet business requirements and adhere to best practices
• Serve as a knowledge expert/super user of supported systems
• Assist with implementation, documentation, and training of supported systems
• Stay up to date with emerging technologies and industry best practices
• Collaborate with both business and technical teams to assist in the design, testing, and implementation of system solutions
• Work in partnership across multiple functional areas of the business
• Assist with the design of innovative solutions with technical, external vendors, and project stakeholders
• Design, develop, and maintain reports that meet business needs and ensure data accuracy
• Utilize JIRA, Service Now and Scrum methodologies to help with defining, planning, and prioritization of work
• Collaborate with vendors and business partners to ensure industry best practices are followed

Qualifications:

• Associates or Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
• • Or 1-3+ years of experience in an IT, or a related field
• Strong attention to detail, with the ability to multi-task and self-prioritize work
• Excellent interpersonal and communication skills
• Superior analytical and problem-solving abilities
• Ability to ask appropriate questions, interpret co-worker requests, and implement solutions
• Capability to work under minimal supervision, self-motivated to look for new opportunities and to provide value
• Capacity to coordinate multiple projects and conflicting priorities to provide technical support
• Experience in data tables, manipulation, and processing across multiple systems

Preferred qualifications include:

• Understanding or experience with financial markets and CTRM tools
• Experience with SQL, database management, and data analysis tools
• Exposure to server and database platforms
• Experience with cloud infrastructure technologies
• General knowledge of XML, JSON, APIs
• Familiarity with enterprise reporting tools (Power BI, SSRS)
• Knowledge of software development processes and best practices (SCRUM/Agile)

Work Schedule: Monday through Friday, daytime hours with on-call responsibilities as needed.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.