IT Compliance Program Manager

FAIT DISTRIBUTION SUMMARY

Fait Distribution is a family-owned and operated wholesale contact lens distributor and buying group. We pride ourselves in projecting a professional image to our customers that is both confident and enthusiastic. Our commitment to exceeding customer expectations and creating long lasting relationships is driven by our dedicated Associates. Being part of a family-owned company like Fait Distribution is something special. We’re a close-knit company where Associates are valued and truly drive and make an impact on our success. There are always exciting and new opportunities for you to advance your career and grow within our company. At Fait Distribution you will find a supportive and fast-paced environment with a fun work culture. We trust you will find employment here challenging, yet highly rewarding.

QUALIFICATIONS / ABILITIES:

• A bachelor’s degree in Information Technology, or the equivalent in relevant work experience.
• 5+ years of experience in a professional business environment. 3+ years of leadership experience.
• Preferred experience with information security, IT compliance, risk management, audit coordination, or third-party risk.
• Professional certifications such as CISA, CRISC, CISSP, HCISPP, Security+, or similar are preferred.
• Familiarity with IT/Industry Compliance frameworks (i.e. HIPPA, SOC2).
• Must be a true team player; personable, professional, flexible, and have a high level of integrity. This role will interface often with the Business’ Quality, Legal and HR representatives.
• Attention to detail that will impact profitability.
• Ability to manage time through multi-tasking. Must be flexible and work well under pressure and can easily adapt to change.
• Entail strong written and verbal communications, along with a positive attitude and a strong work ethic.
• Confidence and high levels of accomplishment.

RESPONSIBILITIES- HOW THIS POSITION SUPPORTS THE VISION Include the following, but are not limited to:

• Develop and interpret organizational goals, policies, and procedures to provide assurance that there are adequate process and controls to meet corporate compliance objectives.
• Designs, documents, communicates, and monitors IT policies, procedures, processes, and controls and identifies opportunities for more efficient and effective processes and to meet company’s compliance objectives.
• Identifies current or potential areas of compliance vulnerability and risk, develops and implements corrective action plans for resolution, and provides guidance on how to eliminate or reduce future concerns.
• Supports day-to-day operations of the IT compliance program, including risk tracking, issue remediation follow-up, control monitoring, annual assessment support, and leadership reporting.
• Engages proactively with cross functional teams within and external vendors to implement new or improve existing processes and controls.
• Owns or coordinates completion of customer, vendor, and third-party security/compliance assessments, including evidence collection, response coordination, and remediation follow-up.
• Maintains and coordinates key compliance and risk-management platforms, ensuring data quality, follow-up actions, reporting, and alignment to organizational control objectives.
• Participates in review of new SaaS, AI, and third-party technology solutions for compliance, risk, and control considerations prior to adoption or renewal.
• Proactively leads applicable IT teams through self-audit exercises and addresses deficiencies.
• Responsible for the development and growth of compliance staff and administrative responsibilities such as certifications and training required to maintain licenses and industry certifications.
• Supports and coordinates Business Continuity and Disaster Recovery planning, testing, documentation, and follow-up actions.
• Owns and coordinates IT incident management.
• Regularly provides communication and insights to leadership.
• Creates a sustainable, compliant IT environment to facilitate growth.

INDICATORS OF PERFORMANCE

• Consistently demonstrates Company Values; Relational, Reliable, Responsive, Flexible, and Sincere.
• Delivery of all Vendor Assessments in requested timeframes.
• Accurately track and monitor to completion Risks documented in our Risk Management system.
• Achieves a 100% closure rate for all internal and external audit findings within the agreed-upon Service Level Agreement (SLA) or remediation timeline.
• Adhere to all Fait company policies, guidelines, and processes.
• Positive perception of support from co-workers, team leaders, customers, vendors, and/or suppliers.

Work Location: In person