IT Coordinator

Job Title: IT Assistant

Roles and Responsibilities

· To oversee all IT operational activities, including coordination with the ERP team, campuses, and departments to ensure a seamless IT task.

· To coordinate with campuses, departments, and the ERP team to implement each module in the School Management System.

· To develop and maintain comprehensive IT reports and documentation for ERP and other IT projects.

· To assist in procuring IT assets per requirement, budget, approval, and purchase order.

· To support levels 1 & 2 in networking and servers.

· To identify and solve any problems that arise with computer networks and systems.

· To be responsible for managing credentials in Google Workspace, School Management System, and other cloud services.

· To perform monthly cleaning and maintenance of PC and other equipment related to IT and update log sheets.

· To be responsible for installing, configuring, and troubleshooting PCs and related hardware devices, approved software, operating systems, etc.

· To maintain IT inventory with proper asset code on physical equipment and database.

Knowledge and Skills Requirement

· Respond to faculty inquiries and assist in troubleshooting and resolving challenges

· Ability to configure network, switches, firewalls, VLANs, and wireless access points

· Ability to multi-task and prioritize effectively

· Remote Network and system support

· Hands-on Google Workspace, Microsoft Office 365, and other cloud services

· Familiarity with the IT Procurement process

· Strong understanding of IT infrastructure and systems

Experience

· At least 2 years of experience in a similar capacity.

Educational Qualification

· Preferably Bachelor in IT or Computer Science

· Minimum Intermediate and Diploma in Information Technology

· Human

Job Type: Full-time

Pay: From Rs42,000.00 per month

Work Location: In person