IT & Data Operations Officer

Job Title :

IT & Data Operations Officer

Location : Ahmedabad, Head Office

Experience Required :

• 3-4 years of relevant experience in IT operations, cloud
• services, or data workflows
• Familiarity with various software’s like AWS (EC2, RDS), and
• Google Workspace
• Experience with data pipeline tools and databases like
• Postgres, MySQL etc.

Educational Qualification :

• B.Sc. in IT/Computer Science
• BCA / MCA
• Skills Required :
• Exposure to chatbot platforms and flow configuration
• Strong communication and coordination skills
• Looking after organization website

Bonus: Experience in data engineering or analytics

Remuneration : As per market standards

Key Responsibilities

• ERP Administration
• Manage and maintain the organization’s ERP instance on the cloud
• Liaise with ERP vendors to communicate requirements and troubleshoot issues
• Ability to document requirements lucidly and manage knowledge transfer to vendor
• Ability to oversee delivery as per timelines and participate in functional and non-functional testing of deliverables
• Track procurement and use of licenses
• AWS Cloud Operations
• Perform basic administrative tasks on AWS, including EC2 and RDS management
• Monitor cloud resources and ensure uptime and cost-efficiency
• Oversee subscription and payment of invoices on time
• Data Pipeline Oversight
• Operate and monitor data pipelines feeding into central storage and dashboarding tools
• Be able to configure APIs and web hooks for data interoperability
• Ensure data integrity and timely flow across systems
• Google Workspace Administration
• Set up and manage email accounts, groups, and access controls
• Implement and support 2FA and other security protocols
• Bonus: Data Engineering & Analytics
• Ability to support data analysis and reporting for program teams
• Working experience (direct/part-time or voluntary) with social impact organizations
• Working knowledge/interest in working on AI - (Machine Learning, Prompt Engineering)
• Coordination & Vendor Management
• Act as a bridge between internal teams and technology vendors ensuring clarity in requirements and smooth delivery.
• Coordinate, follow-up and track vendor tasks to avoid delays or misinterpretation.
• Support in onboarding new systems (HRMS/MIS/ERP/CRM, etc.) with clear implementation plans.
• Tech Transformation Role
• Be ready to troubleshoot immediate challenges during implementation and ongoing operations.
• Serve as the focal point for digital and technology transformation initiatives of the organization.
• Identify automation opportunities, workflow optimization, and technology improvements.
• Support management in planning and executing digital roadmap.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person