IT & Digital Systems Specialist

Job Description

We are looking for a reliable and skilled IT & Digital Systems Specialist to manage all technical and digital operations at Dlish Café.
This role is responsible for maintaining our devices, ensuring data security, managing access across platforms, handling our website, and supporting our digital marketing campaigns with the right tools and analytics.

Key Responsibilities1. Device & System Maintenance

• Maintain and troubleshoot CCTV cameras, routers, tablets, POS devices, and all technical equipment
• Ensure smooth operation of all technology used across branches

2. Email, Backup & Access Control

• Manage email accounts, permissions, and security settings
• Handle regular data backups, restore files when needed
• Control access to Google Workspace, shared folders, and company drives

3. Data Security & Compliance

• Ensure company data is stored securely
• Monitor user access, passwords, and cybersecurity protocols
• Prevent unauthorized access and manage security alerts

4. Website Management & Development

• Maintain and update the company website
• Fix bugs and improve performance
• Add new features or pages when required

5. Digital Marketing Support

• Create, manage, and monitor digital campaigns (Google, Meta, email, etc.)
• Build tools and dashboards to analyze campaign performance
• Provide detailed reports and suggestions

Requirements

• Strong technical background in IT, systems management, or digital operations
• Experience in device maintenance (CCTV, routers, POS, tablets, etc.)
• Strong knowledge of Google Workspace (email, drive, permissions, backups)
• Experience in website management (WordPress, Shopify, or custom)
• Understanding of cybersecurity and data protection
• Experience in running and analyzing digital campaigns
• Excellent organizational and problem-solving skills
• Ability to manage multiple platforms and respond quickly to issues

Preferred Skills (Not Mandatory but a Plus)

• Basic coding (HTML, CSS, JavaScript)
• Experience with automation tools (Zapier, Make, API integrations)
• Familiarity with POS systems such as Foodics

Job Type: Full-time

Pay: From AED4,500.00 per month