IT & Facilities Support Assistant

Job Summary:Al-Furqaan Foundation is seeking a dependable and skilled IT Associate who will oversee the organization’s IT systems while also providing basic maintenance support for facilities and equipment. This role is ideal for someone who is hands-on, adaptable, and able to support both technical infrastructure and day-to-day operational needs in a nonprofit environment.

Key Responsibilities:

IT Support:

• Manage, monitor, and maintain computers, networks, and servers
• Install, configure, and update hardware, software, and IT systems
• Troubleshoot and resolve technical issues for staff
• Ensure system security, data backups, and recovery processes are in place
• Maintain IT inventory and documentation
• Support audio/visual and connectivity needs for meetings and events

Maintenance Support:

• Assist with basic facility maintenance and troubleshooting
• Perform routine checks on office equipment and systems
• Coordinate with vendors for repairs and service requests
• Help set up and maintain office spaces, equipment, and infrastructure
• Ensure smooth operation of day-to-day facility needs.

Requirements:

• Experience in IT support, system administration, or a related role
• Basic understanding of general maintenance or willingness to learn
• Strong troubleshooting and problem-solving skills
• Ability to manage multiple tasks efficiently
• Good communication and teamwork skills
• Ability to work independently with minimal supervision
• Familiarity with basic network wiring, low-voltage cabling, and equipment installation

Preferred Qualifications:

• Degree or certification in Information Technology or related field
• Experience in nonprofit or multi-site environments
• Familiarity with networking, security systems, or AV setups
• Basic knowledge of electrical, plumbing, or general facility systems is a plus

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Vision insurance

Experience:

• IT and maintenance: 1 year (Preferred)

Language:

• Urdu (Preferred)
• Arabic (Preferred)

Ability to Commute:

• Romeoville, IL 60446 (Preferred)

Work Location: In person