IT Help Desk I

Taurean Consulting Group is a 100% Woman-Owned IT Staffing and Project Solutions company built on deep relationships. With over 25 years of experience in Technology Staffing, we match candidates to the culture of an organization as well as required skill sets.

Our client is looking for a Help Desk - Level I. This role is a contract on-site opportunity.

Successful candidate should enjoy:

• Responding to queries on the phone, via email, in person, or through remote access.
• Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
• Troubleshooting and diagnosing problems.
• Gaining feedback from customers to improve training methods.
• Running reports and analyzing common complaints and problems.
• Must demonstrate customer service and communication skills.

Your previous experience includes:

• Experience with Jira.
• Working knowledge of computer systems, hardware, and software.
• Help Desk Experience.
• Good problem-solving, analytical, and team-working skills.
• Excellent communication and interpersonal skills.

Salary: $22-$24 p/h

Where you land in the salary range depends on how well your background and experience meet the requirements outlined in the job posting. Making that first impression on your resume, online profile, and in your interview is a key part of the process. The Taurean recruitment team is dedicated to helping you present your very best self. Does this sound like the job for you? If so, please apply today! Let's do this!

Not sure this is a fit? We can help! Contact us at 702-529-0378 to speak with one of our consultants about your career path!