IT Helpdesk Support

Job Description:

We are looking for a motivated and reliable IT Helpdesk Support to provide first-level technical support and ensure smooth IT operations across the organization.

Key Responsibilities:

Provide technical support for hardware and software issues

Troubleshoot network, printer, and email problems

Support users with Microsoft 365 and system access

Install and configure PCs, laptops, and office devices

Maintain IT inventory and documentation

Escalate complex issues when necessary

Requirements:

Diploma or Bachelor’s degree in IT or related field

1–3 years of experience in IT Support / Helpdesk

Good knowledge of Windows OS, Microsoft 365, and basic networking

Experience with printers, routers, and switches

Good English communication skills

Strong problem-solving skills

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month