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IT Infrastructure Engineer
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- Operates across networking, systems administration, and cloud operations to manage and support the organization's infrastructure.
- Manages and supports the organization's IT infrastructure.
- Acts as the sole internal IT resource, coordinating with third-party IT vendors and suppliers.
- Ensures performance, security, and reliability across all systems.
- Provides timely solutions for incidents and maintains strong vendor communication, including IT leasing and coordination.
- Makes informed technical decisions in complex environments.
- Demonstrates proactivity, decisiveness, and commitment to continuous learning.
- Must-Have:
- 3-5 years experience in IT infrastructure, systems administration, or network support (enterprise/multi-site preferred).
- Strong skills in:
- Windows Server (Active Directory, DNS, Group Policy)
- End user device troubleshooting
- Physical hardware (servers, racks, network devices)
- Backup & disaster recovery
- Remote server management
- NAS/SAN storage
- Telephony & unified communications
- Virtual desktop / remote access
- Network management (L1-L3), switches & routers
- OS updates & patching
- Excellent communication skills; bilingual (Arabic & English).
- Preferred:
- Knowledge of ISO standards (27001, 20000) and compliance frameworks (NIST, CIS, GDPR).
- Linux administration and scripting (PowerShell, Bash, Python).
- Cloud experience (Azure, AWS, hybrid) and hybrid integration.
- Advanced troubleshooting (Windows/Linux).
- Firewall administration, ticketing systems, project/change management.
- Relevant certifications: CCNA/CCNP, Azure Administrator, VMware VCP, AWS Solutions Architect.
- Familiarity with backup tools (Veeam, Commvault), storage systems (NetApp, Dell EMC), and monitoring tools (Splunk, Zabbix).
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