IT Infrastructure Lead (Network and Network Security)

About Tarshid:

Tarshid is the National Energy Services Company, established by the Public Investment Fund to catalyze the development of a more energy efficient Saudi Arabia. The launch of Tarshid is a result of a collaborative effort between the Ministry of Energy, Ministry of Finance and the Saudi Energy Efficiency Center. Tarshid aims to be a pioneer in the energy efficiency field and to build towards a more sustainable future. Tarshid has a mandate to develop, fund and manage impactful energy efficiency projects in government and commercial sectors that achieve significant energy savings for the Kingdom.

Job Summary:

The jobholder is responsible for leading Tarshid’s network and network security domain, with a primary focus on design, governance, SLA monitoring, and continuous improvement. This role ensures that the managed service partner delivers high-quality operations while maintaining alignment with business objectives, security standards, and cost efficiency. The position, most of the time, will not be directly responsible for day-to-day network operations but will oversee vendor performance, design decisions, and network-related strategic initiatives.

Main Responsibilities:

Architecture & Strategy:

• Define and maintain the network architecture roadmap in alignment with business and security requirements.
• Review and approve high-level network designs, architecture changes, and capacity planning.
• Ensure compliance with organizational policies, regulatory standards, and best practices.
• Lead continuous improvement initiatives to enhance performance, resilience, and security posture.

Vendor and Performance Management:

• Act as the primary point of contact for the managed service provider regarding network services.
• Monitor and enforce vendor SLAs, ensuring timely reporting and escalation of issues.
• Conduct regular vendor performance reviews, tracking KPIs and improvement plans.
• Validate vendor resource allocation and skills meet organizational requirements.

Technical Oversight, Operation & Governance:

• Ensure proper implementation of security controls and patches across network infrastructure.
• Oversee change management processes for network and security-related modifications.
• Step in to operate and troubleshoot complex enterprise network components (LAN, WAN, SD-WAN, VPN, firewalls, WAF, Proxy) when and as needed.
• Support managed service engineers in resolving high-severity incidents and escalations.
• Perform routine monitoring, troubleshooting, and incident resolution to ensure network availability and performance.
• Validate incident root cause analysis and corrective actions from the vendor.

Collaboration & Enablement

• Collaborate with IT security, cloud, and application teams to ensure secure and efficient connectivity.
• Support IT leadership in budgeting, planning, and network-related investment decisions.
• Educate and enable internal stakeholders on network capabilities, security implications, and best practices.
• Liaise with compliance and audit teams for network-related assessments.

Qualifications, Experience & Skills :

• 5+ years of experience on IT Network and Network Security; preferably within an Energy industry.
• Proficiency level in English required, and fluency in Arabic is preferred
• Expert knowledge of IT infrastructure and Security best practices, procedures, and standards

Technical Expertise:

• Strong knowledge of enterprise network architecture, LAN/WAN, SD-WAN, VPN, and firewall technologies.
• Familiarity with major vendors (Cisco, Fortinet, Palo Alto, etc.) and network monitoring tools.
• Understanding of cloud networking (Azure, AWS, Oracle Cloud) and hybrid connectivity models.

Governance & Oversight:

• Proven track record in managing outsourced IT services and vendor relationships.
• Experience in SLA management, change governance, and service delivery oversight.
• Ability to conduct design reviews and ensure adherence to architectural principles.

Soft Skills:

• Strong leadership and stakeholder management skills.
• Excellent communication and presentation abilities.
• Analytical and problem-solving mindset.
• Negotiation skills for vendor management and contract discussions.

Job Benefits:

• Bonus
• Vacation Days
• VIP Medical Insurance
• School Assistance
• Wala Plus
• Annual Air Ticket
• Mobile Allowance
• Wellness Allowance