IT Intern

ABOUT DEEP MILE NETWORKS, LLC:

Deep Mile Networks, LLC (“Deep Mile”) is a premier provider of training and technology solutions and management consulting services since 2006. The Company’s industry best practices, technically sophisticated solutions, and advanced methodologies have been developed and refined through more than a decade of experience serving the Federal government and Commercial sector. Our capabilities include program and project management, systems integration, systems engineering, IT transformation, systems analysis, data analysis / analytics, change management, Electronic Health Record (EHR) training, curriculum development, and eLearning support for many Federal agencies and the Commercial clients.

CLIENT:

Military Health System (MHS) | Defense Health Agency (DHA)

POSITION TITLE:

IT Intern

POSITION SUMMARY:

Deep Mile has an opening for an IT Intern to join our team.

RESPONSIBILTIES:

• Translate business and client needs into detailed technical documentation for developers
• Test technical solutions for functionality and identify bugs. Document issues and propose solutions
• Account/license management across several internal and external platforms
• Maintain an accurate inventory of all company assets
• Manage the shipment of assets to and from users, documenting shipment history
• Image and configure Windows 10/11 computers based on user needs
• Troubleshoot computer hardware and software issues, both in person and through screen sharing software

QUALIFICATIONS:

• Highly detail-oriented professional with a proven track record of meticulously documenting requirements, user workflows, and identifying data inconsistencies
• Demonstrated ability to identify, analyze, and solve complex problems in a timely and efficient manner
• Highly motivated and organized, able to work effectively on individual assignments
• Proficiency in Microsoft Office Suite (Excel, Word, OneDrive)
• Exceptional Document Creation Skills
• Familiarity with various operating systems and cloud-based technologies
• Strong Communication Skills (Written & Verbal)
• Ability to learn new technologies quickly and adapt to changing business needs
• Enrolled in or graduated with a bachelor’s degree from a four-year college or university (Information Technology degree preferred)

US Citizenship Required.
Candidate will need to obtain a DoD Public Trust Clearance. Full-time (W2) position with benefits

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person