IT-Management & Support-Service Owner (Manager)

Greetings,

We have an immediate vacancy for IT-Management & Support-Service Owner (Manager) with over 12 years of experience at Synechron in Abu Dhabi.

• Job Role: IT-Management & Support-Service Owner (Manager)
• Experience: 8 to 10 Years of relevant experience and have functional and technical and functional
• Location: Abu Dhabi
• ECM (Equity Capital Management) and DCM (Debt Capital Management) for large banks

About Company:

Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise, and agility. With more than 16,500 professionals across around 60 offices in over 20 countries, we combine deep industry knowledge with advanced capabilities in AI, cloud, cybersecurity, and data engineering.

Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and ServiceNow, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or LinkedIn community.

Synechron: Technology and AI Consulting for Business

Synechron is an innovative global consulting firm delivering industry-leading digital solutions to transform and empower businesses.

Diversity, Equity, and Inclusion

Synechron’s Diversity, Equity, and Inclusion (DEI) program, Same Difference, was developed because we believe in a culture of listening, respect, and opportunity.

We each bring unique backgrounds, thoughts, talents, and experiences with us to work every day, and we know that by embracing them, we are creating an even greater Synechron. The best way to build a strong team is to value individual differences. So, it doesn’t matter where you’re from or what you’ve had to do to get here – if you have the skills, enthusiasm, and drive to make your mark, we’ll support you like we support each other. Choose a career with us and let’s pursue innovation, together.

Job Descriptions:

Lead technology strategy, architecture, and delivery for platforms supporting equity and debt capital markets, ensuring alignment with business objectives and regulatory standards.

Core Responsibilities

• Acts as a Servant leader & Creates autonomous Team
• Owns & Manages ETE Technology Service roadmap and Execution
• Leads and drives Agile & DevOps ways of working
• Ensures consistencies across requirements for the Services managed
• Communicate to all levels of the organization both verbally and in written form the plans and progress of the team. This includes roadmaps and program / project status reporting.
• Co-ordinate closely with Lead Product Owner and Delivery Owner to plan a deliverable’s execution , support them in planning the management if scope, costs and schedule.
• Ownership and fully accountable about delivery plan, budget management, vendor management, quality of the delivery, risks, timeline, co-ordination, reporting, hiring resources and communication with different stakeholders.
• Architect and optimize systems for ECM (Equity Capital Management) and DCM (Debt Capital Management) capabilities including but not limited to deals management, sale module, investor module, book building , settlement etc.
• Drive innovation through AI, automation, and cloud-native solutions.
• Ensure compliance with cybersecurity and regulatory frameworks.
• Collaborate with stakeholders to define technical roadmaps and product vision.
• Mentor engineering teams and enforce SDLC and DevOps best practices.