
IT Manager
Karachi, Pakistan
Key Responsibilities:
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Manage and support internal IT systems, networks, endpoints, and user access across all teams
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Lead IT support function and ensure SLAs for incident response and resolution
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Maintain asset inventory, license management, and software provisioning
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Oversee CI/CD pipelines, infrastructure-as-code, and cloud environments (e.g., AWS, Azure)
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Manage deployment, monitoring, and alerting frameworks to ensure platform reliability
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Ensure high availability and performance of staging and production environments
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Drive automation across development, testing, and operations
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Implement and enforce information security practices across the org (SSO, MFA, encryption, etc.)
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Coordinate audits, vulnerability scans, and business continuity planning
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Monitor compliance with ISO27001
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Define and drive the IT and DevOps roadmap aligned with company goals
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Mentor and grow a high-performing IT/DevOps team
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Collaborate with engineering, product, and operations teams for delivery and uptime
Requirements:
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Bachelor's degree in Computer Science, Engineering, or a related field
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5+ years of experience in IT or DevOps roles, with 2+ years in a leadership capacity
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Proficiency in Linux/Windows administration, scripting (e.g., Bash, Python), and networking
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Experience with cloud platforms (AWS, Azure, GCP), Docker, Kubernetes, and Terraform
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Strong knowledge of CI/CD (e.g., GitHub Actions, Jenkins), monitoring tools (e.g., Prometheus, Grafana), and configuration management (e.g., Ansible, Chef)
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Familiarity with security best practices and enterprise IT policies
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Exposure to compliance frameworks such as SOC2, ISO 27001, or HIPAA.
Nice to Have:
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Certifications: AWS Certified DevOps Engineer, Microsoft Certified: Azure Administrator, ITIL, etc
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Experience in scaling infrastructure for SaaS or high-growth startups
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