IT Manager

Job Title : IT Manager

OVERVIEW

The IT Manager will be responsible for ensuring the smooth integration and performance of key business systems including POS CRM ERP and eCommerce platforms. Youll also play a crucial role in leading a team of IT professionals driving innovation improving processes and maintaining high standards of security and system reliability across the organization.

Key Responsibilities Leadership & Team Management

• Lead and support team members and ensure clear communication and alignment on IT priorities and objectives.
• Set goals manage workload distribution and monitor progress to ensure the timely completion of IT tasks and projects.

IT Systems & Infrastructure Management

• Oversee the integration and optimization of systems like Shopify CRM ERP and POS to enhance operational efficiency.
• Ensure smooth operation and maintenance of POS systems across locations.
• Monitor network infrastructure to ensure reliable connectivity and minimal downtime.

Security & Data Management

• Implement and manage IT security protocols including firewalls and data protection measures to safeguard businesscritical data.
• Ensure compliance with data protection regulations and industry standards.
• Manage the integrity of digital assets and company data to minimize risks and protect sensitive information.

Systems Support & Optimization

• Support and troubleshoot key systems (POS CRM ERP) to ensure they function optimally and integrate seamlessly with each other.
• Lead the maintenance and improvement of internal communications platforms and collaboration tools to enhance team efficiency.

Education / Qualification

• Bachelors degree in Information Technology Computer Science or related field.
• 5 years of experience in IT management or a similar role with at least 1 year of experience in leading a small team.
• Experience with POS systems CRM ERP eCommerce platforms (e.g. Shopify) and network management.
• Strong understanding of IT security protocols firewalls data compliance and network infrastructure.
• Familiarity with managing IT systems for multilocation organizations is a plus.

Skills & Competencies

• Proven leadership abilities with experience guiding and mentoring a small team.
• Strong technical knowledge of IT infrastructure security and system integration.
• Problemsolving skills with a proactive approach to troubleshooting and resolving IT issues.
• Excellent communication and collaboration skills to work with crossfunctional teams.
• Highly organized with the ability to manage tasks and priorities effectively.
• Ability to think strategically while managing daytoday operations.

Key Skills

Computer Hardware,IT Experience,IT Management,Network Installation,Vendor Management,Computer Networking,Microsoft Windows Server,Windows,IT Service Management,ITIL,SAN,Network Architecture

Employment Type

Full Time

Vacancy

1