IT Manager

The IT Manager is responsible for leading the company’s technological direction in alignment with its strategic objectives and the specific needs of the contracting and construction sector, with a focus on supporting field operations and construction projects while ensuring the efficiency of digital systems.

Key Responsibilities:

• Leads the strategic planning for information technology and participates in setting general policies and the company’s digital roadmap.
• Analyzes business technical needs, keeps pace with technological developments, and adopts appropriate solutions for the construction environment and project sites.
• Manages the financial planning for the IT department, including preparing the annual budget, forecasting needs, controlling costs, and monitoring both operating and capital expenditures.
• Leads the IT team by setting goals, monitoring performance, developing competencies, and building an effective and secure work environment both in offices and on sites.
• Oversees the implementation of technical projects in coordination with various departments such as Project Management, Procurement, Warehousing, and Data Centers.
• Establishes and applies technical infrastructure standards at project sites to ensure service quality and business continuity.
• Manages local and cloud networks, oversees technical support operations, problem resolution, and system testing.
• Implements cybersecurity and information protection policies, ensuring compliance with privacy standards and data integrity.
• Manages ERP systems, websites, email, and all operational systems, and oversees their development, updates, and user training.
• Possesses advanced experience in Microsoft Dynamics 365 Finance & Operations, leading process improvements and system integration with business needs.
• Ensures business continuity through managing technical incidents, contingency plans, disaster recovery, backup, and data restoration.
• Manages IT assets including servers, networks, software licenses, and communication systems.
• Oversees communication systems (e.g., PABX) and call data analysis to ensure performance optimization and resolve operational issues.
• Protects the company’s digital assets such as project data, CAD/BIM drawings, and contracts by applying best practices in security, backup, and operational continuity.

Qualifications:

Education:

• Bachelor’s degree in:
• Information Technology (IT)
• Computer Science
• Management Information Systems (MIS)
• Computer Engineering, or equivalent
• Preferred:
• Master of Business Administration (MBA)
• Master’s degree in Information Systems / Digital Transformation

Work Experience:

• 8 to 15 years of experience in information technology, with at least 3–5 years in a managerial role (IT Manager / IT Director).
• Experience in:
• Contracting, construction, or major project environments.
• Managing multiple work sites.
• Proven experience with ERP systems (especially Microsoft Dynamics 365).

Technical Certifications:

• Microsoft Dynamics 365 Finance and Operations Functional Consultant or equivalent.
• Microsoft Azure Fundamentals (AZ-900); Azure Administrator (AZ-104) preferred.
• ITIL 4 Foundation for IT service management.
• CompTIA Security+ or equivalent in cybersecurity.
• CISSP or ISO 27001 Lead Implementer/Lead Auditor (preferred for information security).
• CCNA or equivalent in networking; CCNP preferred for advanced level.
• PMP or equivalent in project management.

Technical & Professional Knowledge:

• Experience with engineering project management systems such as BIM, CAD, and construction project management systems.
• Knowledge of managing technical infrastructure at sites and connecting it to headquarters and data centers.
• Good understanding of integrating technical systems with project operations, procurement, and warehousing.
• High leadership skills in managing IT teams and developing competencies.
• Ability to manage IT budgets (CapEx and OpEx) and control costs.
• Skills in risk management, business continuity, and disaster recovery planning (DRP/BCP).