IT Officer

Vacancy Announcement: IT Support / IT Officer

Gulf Model School, Dubai is looking for a proactive and dependable IT Support Officer to provide daily technical assistance and support school IT operations, including ID cards and biometric enrolment.

Key Responsibilities

• Provide first-level IT support to teachers, staff, and administration.
• Assist with staff and student biometric enrolment, updates, and troubleshooting.
• Support ID card printing, replacements, and access issues.
• Maintain and support classroom technology such as smart boards, laptops, printers, and projectors.
• Assist with network connectivity, system logins, and basic hardware/software troubleshooting.
• Support online classes, exams, and digital platforms.
• Maintain IT inventory and asset records.
• Coordinate with the IT Manager on system maintenance and updates.
• Ensure quick resolution of IT issues with minimal disruption to teaching and learning.

Job Requirements

• Diploma or Bachelor's degree in IT or a related field.
• Minimum 2-3 years of IT support experience (school experience preferred).
• Hands on experience with biometric systems and ID card processes is an advantage.
• Basic understanding of networks, hardware, and school technology systems.
• Good communication skills and a service oriented approach.