IT Operations Analyst

Subaru Distributors Corp. (SDC), headquartered in Orangeburg, NY, is the exclusive and independent distributor of new Subaru vehicles, parts, and accessories and franchisor of all Subaru retailers in New York and Northern New Jersey. SDC provides all original equipment manufacturer (OEM) level support to its franchised retailers utilizing industry-leading tools, state-of-the-art training centers for both technical and non-technical retailer staff, and a talented field team comprised of many different roles such as District Sales Managers, District Parts & Service Managers, District Service Quality Managers, and Training Managers.

SDC offers highly competitive compensation packages, including a 37.5-hour work week and a full array of medical, dental, vision, life, and disability insurance, 401k with company matching contributions, and discretionary awards. Paid time off, including vacation, personal/sick and holidays, is available during the first year of hire. Opportunities for ongoing company-paid professional development and role-specific training are provided. We also offer an employee rebate purchase program for new Subaru vehicles and a discount program for genuine Subaru parts and accessories.

Role and Responsibilities

Subaru Distributors Corp. seeks an energetic individual to join our team in Orangeburg, NY. This position is on-site at our Orangeburg, NY location. The IT Operations Analyst will be responsible for providing support to all users of our proprietary vehicle management system (VMS). The ideal candidate will have the ability to handle several projects at once as well as being a self-starter. The IT Operations Analyst will be the go-to person for issues, questions, and recommendations.

Responsibilities

• Maintain the accuracy and integrity of VMS data.
• Administer retailer user accounts and respond to VMS system issues.
• Act as a liaison between business users and IT development team.
• Create and publish reports for all levels within the organization.
• Participate in testing system updates and document changes to processes.
• Interface with 3rd party application development and programming consultants.
• Provide training sessions for both local and remote users in-person or via Webex.

Skills/Qualifications

• Four-year degree in Business or Computer Science preferred. One to four years of equivalent work experience will be considered. Automotive experience a plus.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Ability to effectively communicate with technical and non-technical users.
• Proficient in Office 365 applications, specifically Excel
• Experience with PowerBI or MSSQL Reporting Services is a plus.

The Subaru Love Promise

Subaru and its Retailers believe in making the world a better place, and the Subaru Love Promise is our dedication to doing just that. It is our vision to show love and respect to all people at every interaction with Subaru.

SDC is an Equal Opportunity Employer

Job Type: Full-time

Pay: $52,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Prescription drug insurance
• Retirement plan
• Vision insurance

Work Location: In person