IT Professional in NYC - Part to Full Time

We are an IT company based in NYC seeking entry-level IT professionals to represent our company by providing exceptional on-site and remote support. This position is part-time to full-time, with hours varying based on client needs.

Our ideal candidate is:

• Eager to learn and grow in the IT field
• Reliable, punctual, and professional in client interactions
• Self-motivated, organized, and detail-oriented
• Comfortable communicating with customers
• Based in or able to travel to the NYC area when needed

Requirements:

• Basic understanding of networking: gateways, switches, IPs, and Wi-Fi
• Working knowledge of Microsoft Office for documentation
• Access to a Windows-based computer
• A remote workstation setup (monitor, keyboard, mouse)
• Ability to follow instructions and complete assigned tasks independently
• Willingness to perform occasional on-site client visits
• Ability to handle basic administrative responsibilities such as updating logs, organizing documentation, and assisting with scheduling or follow-ups

Job Type: Contract

Pay: $17.00 - $25.00 per hour

Application Question(s):

• Explain the difference between a switch and a router in a network setup.
• What is a gateway, and why is it important in a local network?
• How would you troubleshoot a situation where a user reports they have no internet access but are connected to Wi-Fi?
• In Microsoft Word or Excel, how would you create a document or spreadsheet that clearly records technical steps or configurations?

Ability to Commute:

• New York, NY 10005 (Required)

Work Location: Hybrid remote in New York, NY 10005