IT Project Manager

We are seeking an IT Project Manager to join our Network Operations Team in New York!

The IT Project Manager will lead technology initiatives from planning through delivery. In addition, manage cross-functional teams, vendor relationships, and project budgets while ensuring alignment with organizational strategic objectives

KEY RESPONSIBILITIES:

• Lead end-to-end project management for IT initiatives including infrastructure upgrades, software implementations, and cloud migrations
• Develop and maintain project plans, schedules, budgets, and resource allocations
• Manage project risks, issues, and dependencies using RAID logs and risk registers
• Facilitate Agile ceremonies (sprint planning, standups, retrospectives) for technology teams
• Coordinate across engineering, security, operations, and business stakeholder teams
• Prepare and deliver executive-level status reports, steering committee presentations, and project dashboards
• Manage vendor relationships including SOW negotiation, performance tracking, and invoice approval
• Ensure compliance with PMO governance standards and organizational change management processes
• Track project KPIs and deliver post-implementation reviews with lessons learned
• Mentor junior project coordinators and contribute to PMO process improvement

REQUIRED QUALIFICATIONS:

• Bachelor's degree in MIS, Business, IT, or related field
• 6+ years of IT project management experience
• PMP certification required
• Demonstrated experience managing projects with budgets exceeding $1M
• Experience with both Agile/Scrum and Waterfall methodologies
• Proficiency with project management tools (MS Project, Jira, Smartsheet)
• Strong stakeholder management and executive communication skills

PREFERRED QUALIFICATIONS:

• CSM (Certified Scrum Master) certification
• Experience with ERP, CRM, or ITSM platform implementations
• ITIL v4 Foundation or higher certification
• Experience managing projects in regulated industries (healthcare, financial services)
• Familiarity with ServiceNow PPM or similar portfolio management tools

• The salary reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay rate for this position ranges from $105,000 - $140,000. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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