IT Regulatory Liaison

Job Description:

The IT Regulatory Liaison plays a critical role in supporting the coordination of internal audits, regulatory examinations, and enterprise risk reporting. This position serves as a central point of contact between the IT and Information Security departments and various oversight bodies, including internal auditors, bank examiners, and bank committees. The ideal candidate is highly organized, detail-oriented, and skilled in communication and collaboration across technical and non-technical teams.

Main Job Tasks and Responsibilities:

• Coordinate and manage requests from internal audit teams and bank examiners, ensuring timely and accurate responses.
• Collect, organize, and validate data and documentation from IT and Information Security teams to support audit and examination activities.
• Prepare and deliver monthly reporting packages for the IT and Information Security Committee and other bank departments and committees.
• Maintain clear and consistent communication with stakeholders across departments to ensure alignment and accountability.
• Track and follow up on outstanding audit and examination items, ensuring resolution and documentation.
• Assist in the development and refinement of internal processes to improve audit readiness and regulatory response.
• Support the creation and maintenance of documentation related to IT and InfoSec governance, risk, and compliance.
• Perform other duties as assigned to support regulatory and risk management initiatives.
• Manage Information Technology’s Change Approval Process and system
• Other duties as assigned.

Education and Experience:

• Three years of experience in audit coordination, regulatory liaison or IT governance roles.
• Bachelor’s degree in Information Technology, Business Administration, Finance, or a related field.
• Experience in the banking industry strongly preferred.
• Familiarity with IT and Information Security concepts and terminology.
• Experience preparing reports and documentation for executive or committee-level review.
• Strong communication skills explaining technical issues.
• Demonstrated experience in developing business requirements and leading teams through technical design.
• Ability to interact effectively with other Bank colleagues.
• Must be able to work in a team environment and adapt to change.
• Must be customer/service focused.

Key Competencies:

• Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
• Strong interpersonal and communication skills, with the ability to work effectively across departments and levels of the organization.
• High attention to detail and accuracy in documentation and reporting.
• Ability to translate technical information into clear, business-friendly language.
• Professional demeanor with a strong sense of discretion and confidentiality.
• Proactive problem-solving mindset and a commitment to continuous improvement.
• Team-oriented with a collaborative approach to work.
• Proficiency in Microsoft Office Suite (especially Excel, Word, and PowerPoint); experience with SharePoint or other document management systems is a plus.

Equal Opportunity Employer
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