IT Sales Executive – Computer Hardware & Customer Support

Job Description

Job Title: Entry-Level Sales Executive
Location: Doha, Qatar
Organization: Prestige Computer Services (PCS Doha)
Job Type: Full-Time

About PCS Doha

PCS Doha is a leading provider of IT solutions, computer systems, hardware supply, and technical support services in Qatar. The company offers a wide range of products and services, including desktops, laptops, networking devices, printers, IT accessories, system installation, and maintenance solutions.

We are focused on delivering reliable technology solutions and excellent customer service to both individuals and businesses across Qatar.

Position Overview

We are looking for an Entry-Level Sales Executive with strong English communication skills and a solid understanding of computer hardware components, basic troubleshooting, and general software usage. The ideal candidate should be confident speaking to customers, recommending suitable products, and supporting the sales process.

This role suits someone who wants to begin a career in sales within the IT and computer industry, enjoys customer interaction, and is eager to learn and grow within the company.

Key Responsibilities Sales & Customer Interaction

• Assist walk-in customers and handle phone/online inquiries professionally.
• Recommend suitable computer products, hardware components, and basic IT solutions based on customer needs.
• Explain product features clearly and help customers make informed decisions.
• Support customers through the entire sales and billing process.
• Work towards meeting monthly sales targets.

Lead Follow-Up

• Conduct follow-up calls, messages, and emails to potential customers.
• Maintain accurate and up-to-date customer records in the internal system/CRM.
• Assist in preparing quotations and product lists for clients.

Customer Experience

• Provide helpful and responsive customer service.
• Answer basic technical questions related to hardware, accessories, and common software issues.
• Ensure customers have a smooth experience before and after purchase.

Store & Operational Support

• Assist with displaying products, managing inventory updates, and preparing the store for daily operations.
• Support the team with tasks such as checking product availability, preparing invoices, and handling simple system checks.
• Coordinate with the technical team when customer issues need installation or advanced troubleshooting.

Marketing & Outreach Support

• Participate in small promotional activities, product demonstrations, or local events when needed.
• Support online promotions, social media updates, or simple outreach tasks.

Qualifications & Skills

• Good English communication skills (spoken and written).
• Strong understanding of computer hardware parts, components, and basic troubleshooting.
• Ability to use common software applications and handle simple system tasks.
• Confident speaking ability with interest in sales and customer service.
• Willingness to learn, adapt, and work as part of a team.
• Freshers or candidates with up to 1 year of experience are welcome to apply.

Why Join PCS Doha?

• Opportunity to build a career in IT sales with strong training and support.
• Work with a trusted computer solutions provider in Qatar.
• Friendly team environment with room for growth.
• Competitive salary + performance incentives.

Job Type: Full-time

Application Question(s):

• Expected Salary:

Education:

• Diploma (Preferred)

Experience:

• Computer Sales: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Doha (Required)

Willingness to travel:

• 75% (Preferred)