IT Service & Business Systems Consultant

Ensure IT operations deliver exceptional service excellence, while supporting the analysis, integration, and optimization of sports business systems.

Key Responsibilities:

• Champion IT service delivery, operational efficiency, and customer satisfaction.

• Implement ITIL-based service management practices and continuous improvement frameworks.

• Analyze and enhance sports business systems (BMS, event apps, facility systems, integrations).

• Collaborate with cross-functional teams and vendors to deliver reliable IT solutions.

• Ensure governance, compliance, and risk management across IT services.

Requirements:

• 8–10+ years in IT service management or business systems analysis.

• Bachelor’s in IT, Computer Science, or Engineering.

• ITIL certification required; Business Analysis (CBAP) or PMP a plus.

• Experience in sports/event systems integration highly desirable.

• Strong problem-solving and stakeholder engagement skills.