Qureos

Find The RightJob.

Position Overview

The Summer IT Intern supports the IT department in maintaining systems, troubleshooting technical issues, and assisting with daily IT operations. This role provides hands-on experience in a real-world IT environment while contributing to ongoing projects and support tasks.

Key Responsibilities

  • Provide Tier 1 helpdesk support for hardware, software, and network issues
  • Assist with device setup and deployment (PCs, laptops, mobile devices, printers)
  • Perform basic troubleshooting for Windows, Microsoft 365, and common business applications
  • Support user account management (password resets, access provisioning)
  • Document incidents, solutions, and procedures in the IT ticketing system
  • Assist with network monitoring and system checks
  • Help maintain inventory of IT equipment and assets
  • Participate in IT projects such as upgrades, migrations, disposing of equipment or system rollouts
  • Follow company security policies and best practices

Required Qualifications

  • Currently pursuing a degree in Information Technology, Computer Science, or related field
  • Basic understanding of:
    • Windows OS
    • Networking fundamentals (IP, DNS, DHCP)
    • Microsoft 365 / Office applications
  • Strong problem-solving and communication skills
  • Ability to work independently and as part of a team

Preferred Qualifications

  • Experience with:
    • Active Directory / Entra ID
    • Helpdesk or ticketing systems
    • PowerShell or basic scripting
  • Familiarity with:
    • Hardware troubleshooting
    • Printers and peripheral devices

Learning Opportunities

  • Exposure to real-world IT operations and infrastructure
  • Hands-on experience with enterprise tools and systems
  • Mentorship from experienced IT professionals
  • Participation in live projects and deployments

© 2026 Qureos. All rights reserved.