IT Support / Administrator

Who we are

The Pines at Davidson is a premier continuing care retirement community serving seniors who are living their lives in a supportive and comprehensive residential and healthcare setting. From our fitness room with a heated swimming pool to our social activities to our multiple dining options for residents, The Pines is a place where you will be proud to work alongside our many dedicated top-of-the-industry team members. We offer a comprehensive benefits package, including health insurance, paid time off, and more for full-time team members.

Who you are

• Technical Support: Provide technical support to team members, troubleshooting hardware and software issues promptly for issues and projects.
• Network Management: Collaborate with existing and future vendors on the installation, configuration, and maintenance of network hardware and software for corporate issues and projects.
• System Administration: Work with existing and future vendors to manage and maintain servers, storage, and backup systems to ensure optimal performance and security.
• Security Management: Implement and monitor security measures to protect data and systems from cyber threats.
• Software Management: Coordinate with existing and future vendors on Install, update, and management of software applications and licenses.
• Documentation: Maintain accurate records of IT assets, configurations, and procedures.

• Education: Associates or Bachelor's degree in Information Technology, Computer Science, or a related field; relevant certifications (e.g., CompTIA Network+, Microsoft Certifications) preferred.
• Experience: Proven experience as an IT Support Analyst in a similar role.
• Skills: Strong knowledge of network and system administration, cybersecurity, and IT infrastructure; excellent problem-solving and communication skills.
• Attributes: Detail-oriented, proactive, and able to manage multiple tasks efficiently; strong organizational and time-management skills.

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Supportive and collaborative work environment

Qualifications