IT Support Assistant / Full Time

We are currently seeking a full time, reliable, and skilled IT Support Assistant to join our team at Wesley Commons! This is a hands-on position that combines on-site troubleshooting with remote user assistance - perfect for someone with basic networking IT experience and a customer-first attitude!

Key Responsibilities:

• Troubleshoot electronics, including televisions, phones, and associated devices
• Providing hardware and software support to Wesley Commons and providing technical assistance to residents, employees, and admin staff.
• Communicate clearly with end users to resolve technical issues
• Basic networking needs
• Other job duties as assigned

Requirements:

• Strong troubleshooting and problem solving skills
• Excellent communication and customer service skills
• Proficient in MS Office applications
• Proficient with Apple, Android, Windows 10, and Windows 11 operating systems
• Ability to multi-task
• Experience or IT networking education preferred

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