IT Support (Barwa Real Estate)

An IT Support / Technical Support role at Barwa is similar to corporate IT roles in large real estate companies. Barwa is a (real estate + property management), IT support also helps systems used in:

Property management software

CCTV/security systems

Office and site operations

Main Responsibilities:

Typical duties include:

Technical Support

Provide desktop/laptop support to employees

Install, configure, and troubleshoot:

Windows OS

Business software (ERP, email, MS Office)

Resolve hardware and software issues

Network & Systems Support

Assist in maintaining:

Company network (LAN/WiFi)

Printers, scanners, IP phones

Support system access, passwords, and user accounts

Help Desk Operations

Respond to IT tickets and user requests

Diagnose problems and provide quick solutions

Escalate complex issues to senior IT staff

Maintenance & Monitoring

Perform regular system checks and updates

Ensure antivirus and security systems are active

Monitor IT equipment performance

Documentation

Record incidents, solutions, and IT inventory

Maintain logs for troubleshooting and audits

Educational Requirements:

Diploma or Bachelor’s in IT / Computer Science

1–3 years experience in IT support

At least with basic knowledge of:

Networking basics

Windows systems

Troubleshooting hardware/software

Pay: From QAR5,390.00 per month

Work Location: In person