IT Support (Documents Team)

Our Company -

Suttell & Hammer, P.S. strives to be the pre-eminent creditors-rights law firm in the nation. We pride ourselves on providing the highest quality and efficient legal representation to our clients.

Our Firm is practices in 11 states; AZ, AK, CA, CO, HI, ID, MA, OR, UT, TX, WA! We are looking to bring on new talent that will help us continue to succeed as we grow.

Role Overview -

This role works in our IT Department's database team, specializing in templates and report building. The candidate will create and update all the templates utilized by the Firm as well as create custom-built reports and tools for legal departments to efficiently complete work.

Compensation & Benefits -

• $25/hour
• Subsidized Gym Membership (location in Bellevue, WA)
• Medical and Dental (subsidized)
• Paid Time Off (4.61 hours per pay period worked)
• Paid Holidays (5-6 annually)
• 401(k) with 6% Match
• Free Parking

Primary Job Responsibilities:

DOCUMENT REQUEST DUTIES

• Work is received through the document request queue; review and complete requests timely, communicating and working closely with the template’s owner
• Create and edit all templates that the firm uses (i.e., legal pleadings, letters, checklists, etc.)
• Perform quality control, proofreading, and editing
• Ability to identify, categorize, and code documents
• Execute document lifecycle according to policy and procedure: from document editing and publishing to archiving
• Collaborate with project managers on the timely review and correction of documents
• Audits: carefully package requested documentation for client review
• Projects: enhance processes for legal teams by upgrading documents with more capabilities

REPORTING DUTIES

• Create reports for legal departments to improve their workflows and hit the ground running each day

DOCUMENT UPLOADS

· Review issues with documentation rejections through secure client systems, identify root cause and create a system to remediate issue

Required Qualifications:

• Extensive experience in Windows applications (Word, Excel, and PowerPoint)
• Ability to handle multiple assignments simultaneously
• High attention to detail
• Ability to maintain a “customer service” mindset when working with other employees

Preferred Qualifications:

• Experience with SQL
• Experience with C#
• Experience with Convoke
• Experience in a Quality Assurance, Document Control, or Editing role
• Excellent computer systems skills with working knowledge of computer relational databases, Excel spreadsheets, Adobe Pro, and DocuSign
• Experience with JST

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program

Ability to Commute:

• Everett, WA 98208 (Required)

Work Location: In person