IT Support Engineer

We are looking for a highly skilled IT Support Engineer with proven expertise in network administration (CCNA) and Microsoft server environments (MCSA). The role involves supporting, configuring, and maintaining enterprise-level IT infrastructure, ensuring system reliability, network security, and smooth day-to-day operations.

Key Responsibilities

• Provide L1 & L2 IT support for end-users, covering hardware, software, and network issues.
• Configure and manage Cisco-based routers, switches, VLANs, and access control lists (ACLs) as per CCNA standards.
• Monitor and troubleshoot LAN/WAN connectivity, VPN access, and firewall rules.
• Administer and maintain Microsoft Active Directory, DNS, DHCP, Group Policy, and Exchange environments.
• Install, configure, and maintain Windows Server (2016/2019/2022) in alignment with MCSA skill sets.
• Ensure patch management, system updates, and security hardening are carried out regularly.
• Manage backup, disaster recovery, and server storage policies.
• Document incidents, resolutions, and maintain IT infrastructure records.
• Assist in IT projects such as server upgrades, network redesigns, and Microsoft service migrations.

Requirements

• Bachelor’s degree in IT, Computer Science, or equivalent.
• CCNA and MCSA certifications (mandatory) – practical application required.
• Minimum 3–5 years of hands-on IT support and system/network administration experience.
• Strong understanding of TCP/IP protocols, subnetting, routing, switching, and network security fundamentals.
• Proficiency in Microsoft server administration, virtualization (Hyper-V/VMware), and Office 365 management.
• Ability to troubleshoot complex technical issues methodically and efficiently.
• Strong communication skills to coordinate with users and vendors.

Local Hire Only

Experience : More than 3 years of proven experience in GCC Countries (preferably in Qatar) (Required)

Valid Residence Permit (Required)

Valid Qatar Driving License (Preferred)

Job Type: Full-time

Pay: QAR5,000.00 - QAR6,000.00 per month

Application Question(s):

• Your Salary Expectation ?
• Are you currently residing in Qatar? (Required)

Experience:

• GCC countries: 2 years (Required)

License/Certification:

• Residence Permit in Qatar (Required)
• Driving License in Qatar (Required)