IT Support Engineer

Job Title: IT Support Engineer (Minimum 3 Years Experience)

Location: [Mumbai]
Job Type: Full-time
Experience Required: Minimum 3 Years

About the Role:
We are looking for an experienced IT Support Engineer to manage, maintain, and support our client’s IT infrastructure. The ideal candidate should have a strong understanding of Windows and Linux environments, be well-versed in networking, Active Directory, Office 365, and cloud technologies, and be comfortable handling firewall, NAS, and system installations.

Key Responsibilities:

• Manage and support Office 365, Active Directory, and domain environments
• Install, configure, and troubleshoot Windows and basic Linux systems
• Handle network setup, configuration, and troubleshooting (LAN/WAN, switches, routers)
• Configure and maintain firewalls, VPNs, and network security solutions
• Manage NAS devices, backups, and data storage systems
• Provide end-user support for hardware and software issues
• Assist in cloud integration and management (Azure, Google Cloud, or AWS)
• Monitor IT infrastructure and ensure smooth system operations

Required Skills & Experience:

• Minimum 3 years of hands-on IT support experience
• Strong knowledge of Office 365, AD, and Windows Server
• Experience with firewalls (SonicWall, Fortigate, Sophos, or similar)
• Working knowledge of NAS / SAN systems
• Understanding of basic Linux administration
• Familiarity with cloud platforms
• Excellent problem-solving and communication skills

Education:

• Diploma or Degree in Computer Science / IT / or equivalent
• Relevant certifications (e.g., MCSA, CCNA, CompTIA, Azure Fundamentals) will be an advantage

Salary: Commensurate with experience

How to Apply:
Please submit your resume with the subject line “IT Support Engineer "

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person