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IT Support Engineer

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Job Title: IT Support Engineer (Minimum 3 Years Experience)

Location: [Mumbai]
Job Type: Full-time
Experience Required: Minimum 3 Years

About the Role:
We are looking for an experienced IT Support Engineer to manage, maintain, and support our client’s IT infrastructure. The ideal candidate should have a strong understanding of Windows and Linux environments, be well-versed in networking, Active Directory, Office 365, and cloud technologies, and be comfortable handling firewall, NAS, and system installations.

Key Responsibilities:

  • Manage and support Office 365, Active Directory, and domain environments
  • Install, configure, and troubleshoot Windows and basic Linux systems
  • Handle network setup, configuration, and troubleshooting (LAN/WAN, switches, routers)
  • Configure and maintain firewalls, VPNs, and network security solutions
  • Manage NAS devices, backups, and data storage systems
  • Provide end-user support for hardware and software issues
  • Assist in cloud integration and management (Azure, Google Cloud, or AWS)
  • Monitor IT infrastructure and ensure smooth system operations

Required Skills & Experience:

  • Minimum 3 years of hands-on IT support experience
  • Strong knowledge of Office 365, AD, and Windows Server
  • Experience with firewalls (SonicWall, Fortigate, Sophos, or similar)
  • Working knowledge of NAS / SAN systems
  • Understanding of basic Linux administration
  • Familiarity with cloud platforms
  • Excellent problem-solving and communication skills

Education:

  • Diploma or Degree in Computer Science / IT / or equivalent
  • Relevant certifications (e.g., MCSA, CCNA, CompTIA, Azure Fundamentals) will be an advantage

Salary: Commensurate with experience

How to Apply:
Please submit your resume with the subject line “IT Support Engineer "

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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