IT Support Engineer

Hosuk Travels, a customer-focused travel management company in Riyadh, is seeking a skilled and dependable IT Support Engineer to support our growing technology needs. This role is ideal for a tech-savvy professional who enjoys troubleshooting, supporting users, and ensuring smooth IT operations in a fast-paced travel environment.

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, and office IT equipment
• Install, configure, and maintain operating systems, software, and applications
• Troubleshoot hardware, software, and network issues and resolve them efficiently
• Manage user accounts, email systems, and access permissions
• Monitor system performance, backups, and data security
• Support travel booking systems, office applications, and internal software
• Maintain IT asset inventory, licenses, and technical documentation
• Assist staff with IT-related queries both on-site and remotely
• Coordinate with external vendors and service providers when required

Requirements:

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field
• 2–4 years of experience as an IT Support Engineer or similar role
• Strong knowledge of Windows/macOS environments and basic networking concepts
• Experience troubleshooting office software, email systems, and hardware
• Understanding of IT security practices and data protection
• Good problem-solving, communication, and organizational skills
• Ability to work independently and manage multiple tasks

At Hosuk Travels in Riyadh, the IT Support Engineer plays a key role in keeping systems reliable and staff productive. This position offers the opportunity to work in a professional travel company where technology supports excellent customer service. If you are solution-oriented and passionate about IT support, we welcome you to join our team.