Zensoft Services

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  The L1 IT Support Engineer will provide daily technical support to users, manage onboarding/offboarding, maintain IT inventory, and handle basic troubleshooting. The role requires good fundamentals in Windows OS, Active Directory, DNS, and CCNA‑level networking concepts. This position is user‑facing, requiring strong communication and service orientation.
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Providing day-to-day technical assistance, the L1 IT Support Engineer ensures smooth user experiences by troubleshooting hardware and software issues, managing onboarding and offboarding processes, and maintaining IT inventory. Collaboration with end-users leverages strong problem-solving skills in Windows OS, networking basics, and Active Directory.

IT Support Engineer

Windows OS

Active Directory

CCNA-level networking concepts

Technical Support

Troubleshooting

User Onboarding/Offboarding

IT Inventory Management

Customer Service

Communication Skills

Join Zensoft Services and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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