IT Support Engineer

Trustbend Packers & Movers is seeking a skilled and dependable IT Support Engineer to join our technical support team in Dubai. This role is ideal for a technology-focused professional who can ensure smooth IT operations, maintain system reliability, and provide timely technical assistance to support the company’s logistics and relocation services.

Key Responsibilities:

• Provide technical support for hardware, software, and network-related issues.
• Install, configure, and maintain computers, printers, and other IT equipment.
• Monitor system performance and troubleshoot technical problems promptly.
• Manage user accounts, email systems, and access permissions.
• Maintain network infrastructure including routers, switches, and Wi-Fi systems.
• Perform regular system updates, backups, and security checks.
• Support company software systems used for logistics and operational management.
• Maintain documentation of IT systems, assets, and troubleshooting procedures.
• Coordinate with external IT vendors for advanced technical support when required.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2–4 years of experience in IT support or system administration.
• Strong knowledge of Windows operating systems and networking fundamentals.
• Experience with firewall configuration, antivirus management, and data backup systems.
• Familiarity with ERP or logistics management systems is an advantage.
• Good troubleshooting and analytical skills.
• Strong communication and interpersonal abilities.

Skills & Competencies:

• Strong problem-solving and technical troubleshooting abilities
• Ability to prioritize tasks and handle multiple IT support requests
• Attention to detail and system accuracy
• High level of responsibility and data confidentiality
• Ability to work independently and as part of a team

At Trustbend Packers & Movers, reliable IT infrastructure plays a key role in supporting efficient logistics and customer service operations. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical career while contributing to the success of a professional relocation and logistics company.