A leading IT firm in Dubai is looking for a Help Desk Support Specialist to manage desktop installations and provide technical assistance to end users. The ideal candidate will have a BSc in Computer Science, 4 years of IT experience, and relevant hardware certifications like A+. This role includes monitoring service tickets, managing software installations, and keeping accurate reports of IT resources. Proficiency in English is required, and ITIL certification is a plus.

Joining a dynamic IT team in Dubai, you’ll provide crucial technical support and manage desktop setups for end users, ensuring smooth operations across the company. With hands-on ticket monitoring and resource tracking, you'll directly impact productivity in a fast-paced environment that values tech expertise and strong communication skills.

IT Support Engineer - Help Desk & Desktop Specialist

Desktop installations

Technical assistance

Service ticket monitoring

Software installations

IT resource reporting

Hardware certifications (A+)

ITIL certification

Customer support

Troubleshooting

Network basics

Join AWR and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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