IT Support Executive - Warehouse

Job Location:

Harraka, Chakbeli Road, Rawat, Rawalpindi

Job Purpose:

As an IT Support Executive you will be responsible for providing onsite support for hardware, software, and network issues in log park. Responsibilities include system setup, troubleshooting, user support, and ensuring IT compliance.

Key Accountabilities:

• Provide support for Installation and configuration/ troubleshooting computer hardware, software, systems, networks, Wireless, IP Phones, printers, scanners, UPS and IP Cameras.
• To help users in solving their computer related problems.
• Perform installation and upgrades on all PCs/Notebooks.
• Endpoint Support and ensure that antivirus software runs perfectly on all systems.
• Tier 1 local Application support.
• To make sure any illegal software should not be installed in the company.
• Accomplish all tasks and responsibilities assigned by the Assistant Manager IT Support.
• Monitoring and maintaining computer systems and networks links.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company (this may be in person and over the phone as well).
• Setting up AD accounts for new users.
• Repairing and replacing equipment as necessary.
• Strong diagnostic and troubleshooting skills to resolve technical issues in timely manner.
• Maintain good and smooth communication with customers through different channels like web, email, and phone.
• Respond to customer’s calls, emails and act accordingly regarding issues.
• Perform other related duties as assigned.

Qualification and Requirement:

• Bachelor’s degree in IT or Equivalent
• Minimum 2 years of experience in IT Support
• Good interpersonal and communication skills.
• Experience/ certification in Microsoft Windows and other Microsoft Products

Pay: Rs60,000.00 - Rs70,000.00 per month

Application Question(s):

• Have you completed a minimum Bachelors degree in Computer Science or IT?
• What is your current Gross Salary (excluding all the benefits & allowances)?
• What is your Expected Gross Salary (excluding all the benefits & allowances)?
• Are you wiling to work in a warehouse located at Harraka, Chakbeli Road Rawat?

Education:

• Bachelor's (Required)

Experience:

• IT Support : 2 years (Required)

Location:

• Rawalpindi (Required)

Work Location: In person