IT Support Helper

• Install and upgrade computers and peripherals throughout the district.

• Relocate computer hardware, peripherals, and equipment as needed.

• Diagnose and repair equipment including printers, terminals, and personal computers.

• Service equipment according to established preventative maintenance schedule.

• Maintain accurate records of time and materials required to perform repairs and service.

• Operate tools and equipment according to prescribed safety procedures.

• Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc.

• Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.

• Maintain confidentiality.

• Maintain regular attendance.

• Perform other duties as assigned.

Education/Certification:

• High School Diploma or GED
• Valid Texas driver license

Special Knowledge/Skills:

• Knowledge of computer workstation setup
• Ability to install, maintain, and repair computers and peripherals including printers, switches, and scanners
• Excellent communication skills

EQUIPMENT USED: Hand tools and test instruments for electronic repairs and cable installation and personal computers and peripherals including switches, printers, etc.

Mental Demands/ Physical Demands/Environmental Factors:

Ability to communicate effectively (verbal and written); interpret policy, procedures, and data; maintain emotional control under stress. Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment.

Additionally, once you've logged into your WinOcular application, upload your current resume and letter of interest and ensure your application is updated. Current employees must apply using the internal system. Directors have requested no telephone calls, please.