I.T. Support On-Site

At Mullinax Automotive, we’ve grown from a single dealership in 1970 into one of the most trusted automotive groups in the region—now operating 12 locations across Florida, Alabama, and Washington, and always growing.

Our culture is built on a simple idea: do the right thing, take care of the customer, and the rest will follow. We believe in transparency, hard work, and treating people the way we’d want to be treated—both our customers and our team.

We’re committed to building a workplace where employees can learn, grow, and advance. Around here, we believe “green is growing”—you don’t have to know everything on day one, but you do need to be willing to learn, improve, and keep moving forward.

Position: IT Support Technician (Entry-Level)

Location: Onsite
Compensation: $17–$25/hour (based on experience)

Overview

We’re seeking a motivated IT Support Technician to join our team. This is an excellent opportunity for someone early in their IT career to gain hands-on experience in a fast-paced dealership environment.

In this role, you’ll provide day-to-day technical support, assist with maintaining IT systems, and help ensure our dealership operations run smoothly.

Around here, we don’t overcomplicate things—fix the problem, help the person, and keep the business moving.

Some travel may be required.

Key Responsibilities

• Serve as the first point of contact for IT support requests (phone, email, ticketing system)
• Troubleshoot and resolve hardware, software, and network issues
• Set up, configure, and deploy desktops, laptops, and mobile devices
• Perform routine maintenance, updates, and system patching
• Assist with system imaging and workstation deployments
• Support printers, phones, and dealership-specific systems
• Maintain antivirus and endpoint security tools
• Track and manage IT inventory and equipment
• Document issues, resolutions, and internal processes
• Provide excellent customer service to dealership staff

Preferred Experience

Experience with any of the following is a plus, but not required:

• Dealership systems (CDK, Cox Automotive platforms)
• Microsoft technologies (Entra ID / Azure AD, Microsoft 365, Intune)
• Virtualization (XenServer / XCP-ng)
• Networking (Ubiquiti UniFi or similar)
• Communication systems (3CX, VoIP)
• Endpoint management (Windows 10/11, Apple devices, Mosyle)

Qualifications

• 0–2 years of IT support or help desk experience (entry-level candidates encouraged to apply)
• Basic understanding of Windows operating systems and Microsoft Office 365
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Organized, dependable, and team-oriented
• Willingness to learn and grow in an IT career

What We Value

• Do the right thing, even when no one’s watching
• Take care of the customer - internal and external
• Be reliable - your team counts on you
• Stay “green” and keep growing - always be learning
• No shortcuts - do it right the first time

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Discounts
• Training and Career Development Programs
• Wellness Program

Mullinax Automotive is an Equal Opportunity Employer and Drug-Free Workplace.

No phone calls, please. Mullinax Automotive is not accepting unsolicited assistance from search firms for this employment opportunity.