IT Support (Paid Internship 3months)

Core responsibilities

• Installation and configuration: Install and configure new hardware, software, and network components for end-users or entire systems.
• Troubleshooting: Diagnose and resolve hardware, software, and network problems for individuals or the organization.
• System maintenance: Perform routine maintenance, such as running software updates, managing antivirus software, and ensuring data backups are operational.
• User support: Assist users with their technical issues, which can involve providing on-site or remote support, explaining how to use software, and setting up new user accounts.
• Hardware management: Repair or replace damaged hardware and assist with purchasing new equipment.

Essential skills and qualifications

• Technical knowledge: Strong knowledge of various operating systems, computer hardware, and network infrastructure.
• Problem-solving: Excellent analytical and problem-solving skills to diagnose and fix issues efficiently.
• Customer service: A commitment to providing exceptional customer service and strong communication skills to understand and explain issues to users.
• Documentation: Ability to maintain accurate records of service requests, issues, and their resolutions.
• Testing: Experience in testing and evaluating new technology and software before they are deployed.

MS excel, MS word proficient is advantage

Send CV info@riodubai.com

Job Types: Contract, Internship