IT Support Specialist (Contract) – Website & Systems Support

IT Support Specialist (Contract) – Website & Systems Support

GENERAL: Colorado Nonprofit Development Center (CNDC) dba Denver Regional Mobility & Access Council (DRMAC) is dedicated to fostering a healthy and vibrant nonprofit sector in Colorado by enhancing the effective and efficient use of community resources. Our values of partnership, respect, accountability, innovation, and learning guide our work. We provide comprehensive fiscal sponsor services to emerging and transitioning charitable groups such as DRMAC.

DRMAC Mission:

Overcome mobility barriers through education, collaboration, and advocacy to enhance quality of life,

inform, and empower people. Help to make transportation equitable, accessible, and affordable for all.

DRMAC Vision:

To ensure people with mobility barriers have access to travel options throughout the region.

Overview

DRMAC is seeking a IT Support Specialist (Contract) – Website & Systems Support to assist with basic technical support and website maintenance. This role is ideal for early-career IT professionals, students, or recent graduates interested in gaining hands-on experience in IT support, systems administration, and web management.

The contractor will help ensure staff have reliable technology tools and that the organization’s website remains functional, secure, and up to date.

Project Work:

• Provide basic IT support for staff computers, software, and email systems
• Troubleshoot common technical issues (logins, connectivity, software issues)
• Assist with setup of new devices, software, and online tools
• Perform routine website updates, backups, and plugin maintenance
• Manage domain settings, DNS records, and SSL certificates
• Monitor website uptime and troubleshoot basic hosting issues
• Document technical updates and procedures

Qualifications

• Basic knowledge of computer troubleshooting or IT support
• Familiarity with WordPress or another CMS platform
• Understanding of domains, DNS settings, or web hosting basics
• Strong communication, organization, and time management skills
• Ability to support staff with varying levels of technical experience
• Basic knowledge of HTML/CSS or website builders
• Experience with Google Workspace or Microsoft 365
• Exposure to Google Analytics, SEO, or website performance tools
• Familiarity with email hosting setup or domain-based email systems

Education

A degree in IT, Computer Science, or a related field is helpful but not required. Candidates with relevant

certifications, training programs, or equivalent experience are encouraged to apply.

Preferred Certifications (not required)

CompTIA A+, Google IT Support Certificate, or similar entry-level IT certifications.

Time Frame

Contract position. Work performed as needed for IT support and website maintenance. Remote, with

occasional on-site support as needed.

Project based compensation $22.00 per hour.

To Apply: Please send cover letter resume and three references to Coleen Samuels at csamuels@drmac-co.org.

The Denver Regional Mobility and Access Council (DRMAC) is dedicated to the goal of building and maintaining a diverse and inclusive staff. We encourage applications from qualified individuals of all backgrounds. Black, Indigenous, People of Color (BlPOC), veterans, first-generation Americans, and those who identify as LGBTQ and non-binary are strongly encouraged to apply. For more information, please visit https://drmac-co.org/

DRMAC is a project of the Colorado Nonprofit Development Center (CNDC), and all employees are CNDC employees. CNDC is dedicated to equal employment opportunities in any term, condition, or privilege of employment. CNDC prohibits unlawful discrimination against applicants or employees based on race, color, national origin, ancestry, creed, religion, sex, age 40 and over, disability, genetic information, veteran status, sexual orientation, marital status, gender expression or any other characteristic protected by state or local law. This policy applies to all employees.

Pay: $22.00 per hour

Work Location: Remote