IT Support Specialist Dealership

Description:

On-Site Position- Beech Island, SC

Job Summary:

The IT Support Specialist is responsible for overseeing and maintaining all aspects of the companys computer and security infrastructure for all dealerships.

Responsibilities:

Maintains on-site networks, servers, phone system, security programs, cameras and alarm systems.

Manages the upgrade and installation of new hardware and software, performs troubleshooting to address any problems with computer systems, phones, cameras and assesses viruses and potential threats to a companys network.

Onboard new employees into required systems and ensure all employees have access to programs they need to do their work.

Monitor the use of email, create and change passwords, make suggestions for improvements to computer systems, backup data and perform data recovery if needed.

Works with Active Directory to ensure all employees are in the system.

Works with dealer management system.

Works with third party vendors as needed to fix any issues that arise with internet connection, WIFI, security cameras and gates, and facility issues.

Coordinates employee equipment such as I-PADS, Key Fobs, laptops, etc.

Responsible for ordering and installing necessary computer hardware and software as needed by dealership.

Requirements:

Required Skills/Abilities:

Proven work experience doing IT Helpdesk/network support

Knowledge of Microsoft Windows Network/Server 2019 or newer

Experience with Active Directory

Experience with Office 365

Excellent technical skills

Good time management and organizational skills

Strong analytical and problem-solving skills

Good communication and interpersonal skills

Ability to work independently and collaboratively

Having an eye for detail and good physical dexterity

Ability to offer excellent customer service

Education and Experience:

Experience as IT Help Desk/Support

HS Diploma required

College Degree OR 2+ years IT support experience

Physical Requirements:

Ability to lift, stand, stoop, kneel, bend

Valid Drivers license

Ability to sit and keyboard for extended periods of time

Good eyesight

PM22

INDHP

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