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IT Systems Administrator

Overview

Mid-level IT professional (3–6 years experience) responsible for managing internal IT systems, supporting employees, and improving operations through automation and effective use of LLMs. The role combines hands-on support with continuous efficiency improvements. On-site position

Responsibilities

Internal IT Operations

Manage devices, users, and policies via Microsoft Intune, Microsoft Entra ID, and Microsoft 365
Handle onboarding and offboarding (accounts, devices, access, software)
Provide 1st line IT support to employees.

Infrastructure & Systems

Manage Linux-based VPS and internal services
Maintain access (SSH, keys), system updates, and backups
Troubleshoot server and connectivity issues

Security & Access Control

Enforce MFA, Conditional Access, and device compliance policies
Manage user permissions following least-privilege principles
Handle basic security incidents (e.g., compromised accounts, lost devices)

Automation & AI-Driven Efficiency

Automate onboarding, system setup, and repetitive IT tasks
Use LLMs to accelerate troubleshooting, scripting, and documentation
Continuously reduce manual work and improve IT workflows

Monitoring & Documentation

Monitor system and service uptime
Configure alerts and resolve recurring issues
Maintain clear runbooks and internal documentation

Customer-Facing Technical Support (Occasional)

Assist Application Engineers with technical escalations
Troubleshoot MATLAB license servers, network access, and environment setup

Requirements

Must Have

3–6 years of experience in IT systems administration
Hands-on experience with Microsoft Intune, Microsoft Entra ID, and Microsoft 365
Strong Linux administration skills (SSH, services, networking basics)
Scripting ability (PowerShell, Bash, or Python)
Proven troubleshooting skills across endpoints and servers
Demonstrated use of LLMs to improve technical workflows (automation, debugging, or support)
Good level of English (written and spoken)

Nice to Have