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IT Technician
United Arab Emirates
Job overview
This is an exciting opportunity for a hands-on professional to play a key role in ensuring the smooth running of hardware, software and networks across the school, while providing exceptional support to students, staff and parents.
Daily duties include but are not limited to:
- Provide first- and second-line technical support to staff and students, resolving IT issues efficiently.
- Install, configure and maintain IT equipment, including computers, tablets, printers, projectors, smartboards and AV systems.
- Support classroom technology and educational software, ensuring that teaching and learning are fully enabled by IT systems.
- Troubleshoot network and connectivity issues, including LAN, WLAN and internet services.
- Assist with managing user accounts, access rights and email systems.
- Maintain accurate records of IT assets and ensure systems are kept secure and up to date.
- Provide technical support for school events, presentations and meetings.
- Collaborate with the IT Manager on system upgrades, projects and improvements.
Required Candidate Profile
- Diploma or degree in Information Technology, Computer Science or a related field.
- Minimum of two years’ experience in an IT support or technician role (experience in an educational setting is an advantage).
- Proficient in Windows and Mac operating systems, Microsoft 365 and networking fundamentals.
- Strong troubleshooting skills across hardware, software and peripheral devices.
- Familiarity with classroom technology such as projectors, interactive whiteboards and learning platforms is desirable.
- Excellent communication and interpersonal skills, with the ability to support users of all technical levels.
- Organised, proactive and able to prioritise tasks effectively in a fast-paced environment.
- Demonstrates professionalism, reliability and a solutions-focused approach.
The BWA Community
We are looking for a team player who is flexible, good-humoured and committed to supporting our vision. At BWA, every member of staff contributes to the growth and success of our school community.
Recruiter contact:
About Bloom World Academy
A creative, family first school for students aged 18 months to 18 years old, Bloom World Academy is a premium IB School that believes that education should be dynamic, creative and constantly evolving. The Academy dares to do things differently and offers a flexible and customised education to its students through its personal learning pathways. The school has introduced a number of firsts to the UAE education market including flexible school timings including the later school start time of 9am and student progress reviews with parents every month. The state-of-the-art campus is located in the heart of Dubai in Al Barsha and is the first own-brand school launched by leading school provider in the UAE, Bloom Education.
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